Tiara Gonzalez Email & Phone Number

Phoenix, Arizona, United States

Fort Bragg, North Carolina

• Processes, coordinates, validates, and ensures effective operations of one or more military personnel programs including but not limited to Enlisted Personnel Manning, Personnel Processing, Contingency.
• Initiates/maintains service records, and coordinates and conducts Soldier Readiness Processing (SRP) Team operations, Personnel Actions, casualty, retirement and separation services for the installation
• Ensures the operation and interface of a variety of automated systems supporting military personnel functions and operations, including E-MILPO, used to manage service members both locally and service wide. Performs.
• Serves as final reviewer of routine actions completed by lower level clerks and independently processes actions which involve unusual or complex as well as routine procedural or substantive issues
• Provides clerical support to ensure efficient office operations

Fort Bragg, North Carolina

• Processing information, documents, records, reports and other administrative duties
• Telephone management and messaging within organization
• Experience scheduling appointments, maintaining and updating calendar, setting up files and data entry
• Provide excellent customer service and assistance to staff and the public
• Exceptional organizational skills and attention to detail
• Excellent communication skills, both verbally and written

Fayetteville, North Carolina Area

• Assisted Accounting Technician positions as needed to process all invoices related to the various program areas and operating expenses of the agency, two group homes, and the Care Center Shelter for victims of domestic.
• Received and reviewed purchase orders, timesheets, W-4, and I-9 forms
• Processed information, documents, records, reports, and other administrative duties
• Answered, screened and forwarded incoming phone calls while providing information and scheduling appointments
• Prepared bank reconciliations for all of the four internally maintained bank accounts (General Assistance, Public Assistance Refunds, Special Funds, and Payee)
• Provided excellent customer service to clients to include individuals with disabilities

Eastover, North Carolina

• Answer phone calls and emails to resolve customer issues
• Routing customers to appropriate staff within company
• Data entry
• QuickBooks

Fayetteville, North Carolina Area

• Answer phone calls and emails to resolve customer issues
• Cash handling and accepting different forms of payments
• Routing customers to appropriate staff within company
• Data entry

Savannah, Georgia Area

• Prepared and updated employment records related to transferring, promoting, and terminating
• Informed employees of job duties, responsibilities, benefits, schedules, working conditions, and promotion opportunities
• Maintained and processed personnel transactions such as promotions, leave, medical, and legal
• Processed all personnel action forms and ensured proper approval
• Explained Army and government policies, procedures and standards to new and existing employees
• Conducted training in large groups of 20-100 employees and administering testing

Master Of Arts - Ma, Human Resource Management

Bachelor Of Business Administration, Health/Health Care Administration/Management

Activities and Societies: National Society of Leadership and Success