Tiarra Jackson-Wright Email & Phone Number

Washington, Dc, Us

Proactively seek out prospective residents and families for assisted living services and grow community census.Create, implement, and follow through on events to increase prospective residents to the community.Provide the highest level of customer service including building the prospect CRM database, responding to inquiries, generating tours, and performing purposeful follow-up.Establish and maintain relationships with local hospitals, clinics, and other referral sources.

United States

Welcome Family, Guest and all Visitors with a smile and warm greeting.Answer and direct phone calls; Organize and schedule appointments.Write and distribute email, correspondence memos, letters, faxes and forms.Assist in the preparation of regularly scheduled reports.Assist with Human Resources task such as screening candidates, checking references, onboarding, orientation and etc. Develop and maintain a filing system.Update and maintain office policies and procedures.

United States

Virtual Administrative Assistant specializing in General Administrative task for busy Entrepreneurs, including:Scheduling and PayrollEmail Management and Correspondence Social Media Management Customer Service Correspondence

Catonsville, Maryland, United States

Established and ensured implementation of current policies and procedures concerning food procurement, preparation and service, which reect compliance with corporate and regulatory guidelines.• Ensured that dietary expenses are within budgetary limits.• Established and maintained productive lines of communication between dietary services and other facility departments. • Monitored dietary personnel to ensure required tasks are being performed in a manner prescribed by policy and procedure. • Planned, executed and successfully launched new and advanced Nutrition Management Software System.

Gambrills, Maryland

Responsible for overseeing all day to day operations of the dining services department to include meal planning, purchasing, receiving, food production and quality control.• Conduct regular meetings with residents to ensure satisfaction and to solicit ideas.• Lead and direct all staffing with productive, responsive employees who are well trained and effectively managed.• Developed strong vendor relationships to establish favorable outcomes with pricing and product.• Consistently updating stakeholders regarding various projects and promotions of the Dining Department.• Opened brand new kitchen, hired all staff as well as start -up orders.

Rockville, Maryland

Dedicated Member of Opening Team responsible for successful Launch of 10 million dollar managed- volume Kosher community, which integrates a total of (5) Houses; Resulting in highest acquired account in North-East Region.Successful in the planning, organizing, training and execution of Resident based program, "All Day Dining" that allows Residents and Guest to eat meals on their own terms when it is convenient for them.Cultivated and maintained great relationship with facility's Client, Associates within department, as well as all other Interdisciplinary Departments, including Rabbinical Supervisors and Stakeholders.Served as Administrative Support to Senior Director of Dining Services.• Assisted and lead Team of Chefs and Service Managers as well as Catering Staff with executing catered events for the Client; this includes planning the menu, linen colors, layout etc.Liaison between FLIK Management Team and Client developed "A Great Place to Work" committee to successfully produce catered events for Client Associates.Successful in the supervision, preparation and management of contract with Meals on Wheels, which is a National community-based program servicing the Citizens of the local community.Monitored Executive Chefs and Storeroom Clerks weekly inventory processes and procedures to ensure accuracy; Prepared reports to explain variances.Savvy in the areas of eFinance, with reference to preparing weekly budget snapshots that accurately describes the state of business's finances on a Month to Date basis.Used ability of excellent time management and organizational skills to complete projects in a timely manner to meet Imperative deadlines.Served as campus Financial Analyst in her absence, ensuring that all accounting responsibilities are complete and accurate.Lead interviewing, hiring and training process for new Managers and Associates.

Frederick, Maryland, United States

Developed and maintained great relationship with facility’s Client and Associates within department.Determined effective supervision routine for food storing and maintenance as required.Supervised the preparation of meals, prepared monthly client reports and handled client concerns and or complaints in a timely fashion.Conducted and monitored monthly inventory processes and procedures to ensure accuracy; Prepared reports to explain variances.Ensured preparation of work through delegating cleanliness projects, operating in-service training for staff as well as performance indicator audits via Assistant Director, Nutrition Care Manager and Dietitian. Conducted monthly In-Services on various topics including safety & sanitation, how to accurately use a thermometer, and process improvement. Scheduled Staff of 25 Associates and assigned duties as necessary.Investigate and resolved Customer/Resident complaints regarding food quality, quantity, and or service.Input and receive food and beverage orders and deliveries, checking delivery contents to verify product quality and quantity.