Installing and configuring computer hardware, software, systems, networks, printers, and scanners.Monitoring and maintaining computer systems, networks, and servers ensuring they run efficiently.Responding in a timely manner to service issues and requests, providing technical support across the school.Repairing and replacing equipment as necessary, potentially working with external suppliers.Setting up accounts for new users and assisting with password or login problems.Providing support, including procedural documentation and relevant reports.Setting up and managing backups and restoring systems when necessary.Ensuring security through access controls, backups, and firewalls.Testing new technology and providing feedback to Administrator.Participating in the planning and implementation of new IT projects and initiatives.

Developing and implementing business strategies and policies. Overseeing day-to-day business operations and ensuring efficiency. Ensures that adequate administrative and reporting procedures are in place. Overseeing marketing, sales, and research and development. Fostering relationships between customers, suppliers, and vendors. Planning, developing, and directing multipleavenues of marketing strategies to drive sales.Overseeing social media accounts and websitesto engage existing customers and establishpositive public relations.Communicating and negotiating with adagencies, employees, marketing staff, editors,and writers.Researching trends and new marketingopportunities, and brainstorming ideas.Analyzing customer feedback and campaignperformance.

Involved in planning projects and responsible foroverseeing projects from initial ideation tocompletion.Coordinated between people within theorganisation to ensure on time project delivery.Tested Web Applications and telegram bots tocheck for errors and bugs.Handled customer requests/complaints.Developed new features for Telegram bots usingPython.

Manage Inventory to keep track of stock andmanaging and auditing restocking of products.Performed detailed audits on front end registersto verify balanced registers daily.Core competencies Include POS systemsoperation, customer oriented and multitudes.Managed wide variety of customer service andadministrative tasks to resolve customer issuesquickly and efficiently.