Tia Wagh Email & Phone Number

New York, NY, US

Boston, Massachusetts, United States

• Crafting user-centric digital experiences across diverse sectors, including healthcare, education, financial services, and manufacturing.

New York, United States

• Motional is a Hyundai & Aptiv autonomous vehicle venture.
• Prototyped and launched 30+ AI-powered features such as data management tools, to streamline operations of self-driving cars on Lyft and Uber networks, enabling over 100,000 successful autonomous rides.
• Conducted user interviews with operations teams to identify ride pain points, and consulted with engineering and safety teams to ensure solution feasibility, leading to a reduction in user-reported issues and improved.
• Created and maintained Motional’s design system with lead designer, comprising 60+ components, heightening consistency and accessibility across the internal tools product suite, and significantly reducing development.

New York, United States

• Redesigned the mattresses landing page on customer-facing Wayfair touch-points by leveraging research insights to incorporate valuable categories and shopping pathways. Successfully launched MVP globally in May 2022.
• Conducted cross-functional team brainstorming sessions, and developed low-fidelity sketches and wireframes to ideate and prioritize viable solutions to 5 user problems with order placement flows.
• Increased customer confidence (validated through concept testing) by implementing clarifying content around the mattress return policy and post-purchase care.
• Identified pain-points with tile and upholstery samples ordering experiences through user interviews, and conducted a competitive audit to brainstorm viable solutions to increase product conversion rate.

New York, New York, United States

• Collaborated with clients to develop compelling brand identities and collateral that met guidelines and requirements.
• Utilized design thinking to execute brand strategy and create engaging consumer experiences that enhanced user engagement and satisfaction.
• Demonstrated expertise in typography principles and systems thinking to create elegant marketing assets such as websites, logos, gifs, posters, and more.
• Strengthened communication and interpersonal skills by presenting design solutions to stakeholders and iterating based on feedback.
• Contributed to team efforts by participating in design reviews, brainstorming sessions, and providing constructive feedback on other projects.
• Leveraged knowledge of UX/UI design principles to create intuitive and user-friendly interfaces that optimized user engagement and satisfaction.

New York, United States

• Designed and delivered the end-to-end user experience of a web platform utilizing machine learning to streamline hiring processes and alleviate pain-points within the global recruitment industry.
• Documented and synthesized qualitative and quantitative research from 20+ users to define information architecture, user-flows, and relevant metrics such as sign-ups and activation rate.
• Ideated and prioritized features through agile collaboration with data science and engineering teams, weighing user impact against implementation cost. This resulted in the successful and timely implementation of.
• Conducted interviews, A/B tests, and card sorts, to validate assumptions and iterate on design solutions, resulting in enhanced user satisfaction.

Bachelor Of Fine Arts - Bfa, Communication Design

- Dean’s merit scholarship recipient - Dean’s list (6x)

Summer Program, Art & Design