Tibin Thomas Email & Phone Number

Professional ExperienceNetworking Managing the overall configuration & maintenance of VoIP application servers & devices. Installing and maintaining network and data communication hardware and software environment.  Troubleshooting networking problems to ensure minimum downtime & maximum availability of network.Technical / Customer Support Troubleshooting problems pertaining to Performance Tuning.  Addressing queries regarding the Information System / Software & extending onsite support to the clients including maintenance of hardware / software.Technical PurviewInstallation / configuration / deploying / maintenance / troubleshooting of: CISCO CALL MANAGER 6.X & 7.X & 8.X &10.X&12.X Configuration of the Dial plan according to the Requirement of the Clients that follows International standard and the other Operators. Configuring SRST (Survivable Remote Site Telephony). Configuration and troubleshooting of services like Extension Mobility, IP Manager Assistant, IP Phone Messenger and Busy Lamp Field. CISCO IPCC Enterprise (ICM,CVP) 8.X & 10.X&12.X Cisco Unity Connection Cisco Call Manager Express IPPM by using CUPS CISCO Operations Manager CISCO GATEWAYS – E1/T1 Integration (SIP, H.323 & MGCP) CISCO GATEWAYS/CUBEs & GATEKEEPERS Protocols – SCCP,H.323,MGCP and SIP CISCO MCS/UCS Server CISCO IP Phones (79xx, 78xx, 69xx, CIPC etc.) CISCO 3845,2951 Router CISCO AS5400XM,AS5350XM Router CISCO VG224, VG204, VG202 ARC Solutions Attendant Console  ATRIE DSLAM (24 port & 200 port)  VEGASTREAM Analog Voice Gateway 5024 HP Open View Console & ITSM Remedy Informacast Berbee Server & Speakers

Listed skills include Cisco Technologies, Cisco Call Manager, Routers, Servers, and 22 others.

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  Mahatma Gandhi University

  Electronics And Communication