Tibor Jerger Email & Phone Number

Zagreb, Croatia

Zagreb, Croatia And Gothenburg, Sweden

Main focus right now is on ongoing projects in Sweden

Croatia/Zagreb

Provide strategic direction to the organisation in line with long-term growth plans and requirements of stakeholders. Coordinate the development and implementation of customer engagement plans with focus on new markets, especially Scandinavia, and ChinaKey Achievements:• Leveraged positive business relationships with major clients across Italy, China, Scandinavian region, and India to drive the organisation’s international sales and marketing strategic plans. • Drove major account management processes by leading teams to apply standard operating procedures, cultivate relationships with clients, and resolve issues promptly. • Spearheaded the creation and implementation of marketing strategic plans for partner company Dalekovod (a power company) as part of business development initiatives. • Increased sales revenue and market performance for Dalekovod as a result of successful negotiations and acquisition of several big contracts from main clients on the Scandinavian market.

Stockholm, Sweden

• Spearheaded the creation and implementation of marketing strategic plans for Dalekovod as part of business development initiatives. • Increased sales revenue and market performance for Dalekovod as a result of successful negotiations and acquisition of several big contracts from main clients on the Scandinavian market.

Rijeka And Zagreb / Croatia

Directed sales and marketing operations across markets in the USA, Australia, Portugal, Spain, Croatia, and Scandinavia. Oversaw the budget preparation, production and adoption processes for operations. Key Achievements:• Led a 150-member team at MGK Pack d.d and Pluto d.d to execute daily operations at two factories according to standard operating procedures. • Improved market performance of MGK pack d.d and Pluto d.d (positive customer reviews and increased placement of annual orders) as a result of delivery of quality services and products. • Represented Lambano Group in industry-specific conferences at the international level, including the International Congress of Cereal Technologies. • Enhanced internal efficiency and performance as a result of utilizing franchising and distribution networks to access international markets. • Drove digital marketing programs through the establishment of branding and alignment of marketing communication with the brand voice. • Acted as the Chairman of a Scandinavian subsidiary of Lambano Group, located in Denmark, by representing the commercial interests of the main organisation.

Zagreb/Croatia

Responsibilities:- Daily contacts/meetings with Scandinavian and Croatian companies- Contacts with Ambassadors, Ministers, local Politicians, President of Croatia, etc.- Organizing events such as Nordic days – an opportunity for companies to exchange ideas and experiences Achievements:- Opened up possibilities for local companies to place their products on the Scandinavian markets and vice-versa- Increased cultural- and business- understanding, awareness- and enrichment- Experience of diplomacy

Zagreb, Belgrade, Vienna

Led operations at the Zagreb and Belgrade offices (inclusive of Bosnia and Herzegovina and Kosovo and Montenegro respectively) by providing technical support and guidance to 30 staff members.Key Achievements:• Established and maintained the retail and distributor network by cultivating positive relationships with existing and potential customers. • Enhanced the performance of sales and marketing teams by creating specialized training content and delivering programs. • Streamlined budgeting and resource utilization processes for sales and marketing and distribution operations. • Coordinated implementation of the “Samsung Sales Framework:” a new global sales education program for the Croatian team. • Contributed to the talent acquisition and development processes through participation in the recruitment, on-boarding, and training procedures. • Spearheaded the creation and adoption of sales and marketing strategies and action plans according to the organisation’s strategic objectives.

Zagreb/Croatia

ECOS a conglomerate of four organisations operating in food production, construction, renting of sailing boats, and consumer electronicsResponsibilities:Maintained a total annual turnover of over €50M and a headcount of over 250 staff (after 25% reduction of employees) through effective strategic planning, operations management, and team leadership.Key Achievements:• Grew total sales by over 50% in 2010 as a result of effective management of operations and marketing processes during the global financial crisis of 2008 to 2010. • Won franchise rights with EXPERT, the biggest player in the consumer electronics market in the world (with 7400 stores worldwide) at the time. • Drove daily operations of the retail services as the Executive Director of the segment in line with the organisation’s long-term strategic objectives. • Enhanced outcomes as a result of implementing an organisation-wide restructuring program involving closing down of under performing outlets. • Executed a major cost-reduction initiative by reducing staff by over 25%, rationalizing salaries, and developing related responses to the effects of the global financial crisis. • Oversaw a re-branding project to increase the organisation’s competitiveness and performance in the market. • Optimized basic processes and operations, including supply chain management, warehousing, and fleet procedures.

Zagreb, Koprivnica, Croatia And Göteborg, Västervik In Sweden

Provided advisory services to the board on strategies of building operations in the west European market segment. Oversaw operations and budgeting for Scandinavia, France, UK, and Italy segments.Key Achievements:• Increased average annual sales revenue by over 20% per year, as a result of the implementation of the innovative approach of placing food products on ethnic shelves in major stores. • Grew sales in leading chains across Europe in liaison with Marketing Managers, Country Managers, Distributors, and Category Managers. • Enhanced outcomes of contracts with distributors through the determination of new KPIs and ensuring timely renewal.

Zagreb, Croatia

Held full accountability for guiding M&S and managing New Operators, as well as business development initiatives across 30 countries from the Zagreb office. Supervised tenths of managers, including project leaders in the Enterprise Division and also liaised with hundreds of Ericsson's experts directly and indirectly to execute various projects. Key Achievements• Was part of a transformation program which successfully resulted in headcount reduction from 3500 to 1200 employees.• Managed several distributors which comprised of re-sellers in Croatia. • Established innovative sales strategies and new business processes to facilitate efficient pitching of technological benefits to investors while minimizing technical jargon.• Participated in growth in sales from circa €100M to €300M and oversaw the increase in shares’ value from €28/share to €330/share in a period of four years.• Collaborated with small local software producers and successfully secured the E-Health tender in Croatia, in competition with MNCs, inclusive of HP, Microsoft, and IBM.• Organised and hosted Croatia's President Stjepan Mesic at Ericsson HQ in Sweden, as well as China’s dignitaries from the State Development and Reform Commission at ENT in 2004.• Acted as a member of the ICT Division within the Employers Association in Croatia (HUP) and was also chosen as a member of Croatia's top managers in the association of Competitivnes Of Croatia

Zagreb, Ljubljana

Reported directly to HQ in Göteborg, with full P&L and budget accountability for the representative offices and operations while ensuring the establishment of an effective distribution pipeline. Key Achievements• Managed successful opening of representative and sales office in Croatia, Bosnia – Herzegovina, and Slovenia, including all aspect of capacity building and training of the staff.• Formulated and led the implementation of S&M strategies for the region while coordinating a team of circa 100 professionals direct/indirect, comprising of office employees, distributors, and M&S.• Facilitated continuous improvement and business reforms in a market dominated by Truck-Tractors sellers, leading to successful development and marketing of transport solutions, a strategy which was later implemented in across the entire Volvo Truck Corporation.• Established the Fiducial rights agreement with customers in identifying new opportunities and fund sources, resulting in the company becoming market leader in across base.

Zagreb

Reported to the Area Director in Vienna while managing the representative office, M&S, P&L, and HR responsibilities across Croatia, Bosnia/Herzegovina, and Slovenia.Key Achievements• Led the launch of white goods through direct selling and liaison with the leading local retailers, in addition to introducing M&S for professional goods, small appliances, and home comfort program as CEO-, and Sales Director for all product categories.• Collaborated with relevant internal/external stakeholder and successfully succeeded to change a 50-years old law which limited the sales of Electrolux products in Croatia.• Developed a new sales strategy which increased sales through signing agreements with service companies to enhance trust and loyalty.• Oversaw the establishment of 40+ Electrolux service points in one year against the market leader (Gorenje) at that time, with 30 service points. Drove exponential growth in the business and led to establish ordinary retail shops and bigger supply chain channels.

Gothenburg, Sweden

SWECO is the biggest Technical Consulting company in Europe, with close to 15.000 employees. Participated in Swedish traffic- and urban-planning projects and also drafted widespread content for politicians and decision-makers. Subjects included segregation problems, financial inefficiency, and effects of neglecting the maintenance of major infrastructures, to include roads, bridges, and buildings.Key Achievements• Ensured all assigned projects were executed and completed within the set budget and scheduled timeline.• Delivered a document which addressed segregation problems and influenced core reforms on migration, leading to relocation of migrants from isolated places.

Master Of Business Administration (M.B.A.), Mba Management, Marketing And Finance. Did Not Finish Because Of A Job-Shift

MBA Management, Marketing and Finance

Master’S Degree, Urban Planning

Urban- and traffic planning, local-, and regional planning

Bachelor’S Degree, Urban Planning

Urban-, local and regional planning