Tico C. Email & Phone Number

Irvine, CA, US

Bellevue, WA, US

I have recently joined Icertis with a focus on providing a high-touch experience for its enterprise clients through comprehensive technical and operational support. This involves delivering Level 3 application support and developing enhancements within the Microsoft Development and Cloud Environment (NET, SQL, and Azure), along with ancillary web languages.

Irvine, CA, US

• As Marketing Department Engineer, I collaborated with cross-functional teams to develop, and maintain software applications, including coding, scripting, testing, debugging, and deployment necessary to solve technical.
• Integrated application features, designed content pages, executed website migrations, cloud app deployment pipeline configurations, hosting, and database optimizations, including platform integration scripting; reduced.
• Orchestrated data migration and cutover strategies, ensuring zero downtime; reduced post-migration issues
• Generated strategic website planning, roadmaps, and training documentation to align with organizational goals
• Created architecture diagramming to provide clear and concise visual representations of complex technical systems and processes; Elevated internal processes and workflows, resulting in increased team productivity
• Executed cyber risk assessments, penetration testing, and performance-tuning to mitigate potential security threats; reached 100% percent security compliance; Spearheaded consent compliance (CCPA, CPRA, GDPR)

Los Angeles, CA, US

• Template integration utilizing Vanilla JS, jQuery, Bootstrap, CSS, HTML, SQL
• Engineered responsive design to ensure 100% cross-platform compatibility and overall user experience
• Ensured quality code and UI/UX to enforce consistency across all assets, devices, platforms, and email clients.
• Optimized template library
• Delivered outstanding technical support by anticipating and fulfilling stakeholder requirements

• Delivered features for the minimal viable product (MVP) that tracks walking habits for Dog Lovers.
• Developed features and profiles: frontend and backend implementation, modal, database design and queries, unit testing, email integration SendGrid
• Coordinated with the development team throughout the SDLC (Software Development Life Cycle) utilizing peer planning sessions, code reviews, paired programming, source control process, and testing
• Utilized a wide range of technologies and tools, including React, ASP.NET Web API, SQL, TFS, Trello, and Azure to deliver efficient and effective software solutions
• Consolidated, tracked, and resolved case histories and application issues for a more thorough project knowledge base
• Conducted QA testing and user acceptance testing for application bugs in collaboration with developers and other stakeholders

Los Angeles, CA, US

Educated and evangelized Fixed Wireless Network/ Cloud and Managed Services/ Unified services to Enterprise and SMB /Mid-Market businesses to maximize efficiency and productivitySuccessfully prospected and built relationships with C-Level executives, closing large complex dealsSuccessfully utilize IT vendor partner relationsIdentified and worked with.

Stamford, CT, US

Verticals: Entertainment and Media, Hospitality: Fiber Optic, EthernetProvide, educate, and consult businesses on Telecom and Cloud Solutions to maximize efficiency and productivityManagement business pipeline and develop strategies for long-term sustained successAdvocate company services and products to businesses and partners through in-person engagement.

Bachelor Of Science (Bs), Operations Management And Supervision- Natural Sciences Department

Biology - Natural Sciences Department

Coursework, Computer Science