13+ years experience as Process Owner for ITSM disciplines, including the processes definitions, practical global implementation and post-review to guarantee its use and required improvements.Strong experience in dealing with cultural diversity and specificities needed by each corporate units when implementing processesExtremely focused on financial and operational results through simplification and automation to achieve saving time and avoiding several wastes.Currently working as a dedicated CyberSecurity Analyst, I firmly believe that employee cybersecurity education is critical to the overall security of any organization. By fostering a culture of awareness and vigilance, we can significantly reduce the risk of cyber threats and create a secure operational framework.A defender that a team with physical and mental well-being can achieve any goal. Active agent in the transformation and horizontalization of the company's structure.Skills include: Leadership, Negotiation, Planning, Analytical, Presenting, Training, Report Writing, Local and International Collaboration, Power BI.Interests: Leadership, CyberSecurity, Policy Compliance, Software audits, Software licensing infringements investigation, Software terms and conditions understanding