Tieadevonda Petty Email & Phone Number

Kings Mountain, NC, US

United States

Benefit Verification Specialist⦁ Review all necessary documentation required to expedite benefit investigation. This includes demographic, authorization/referrals, National Provider Identification (NPI) number, and referring physicians.⦁ Call insurance companies to verify patients' medical insurance coverage.⦁ Obtain pre-authorization information for an.

Shelby, North Carolina, United States

• Received inbound phone calls.
• Provided exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
• Effectively utilizes phone, fax, mail, and online methods, to contact physicians and patients for needed information and documents.
• Utilized Greenway Suites to cancel and schedule health appointments for patients.
• Communicated with providers on behalf of patients effectively.
• Transferred calls to appropriate departments by request.