Tien Dang Ngo Email & Phone Number

Vietnam

Manila, National Capital Region, Philippines

As an Assistant Country Manager at Ecomobi PTE, I have played a pivotal role in supporting the Country Manager in various projects aimed at expanding our presence in the Philippines market and beyond. Key responsibilities include:- Facilitated the establishment of a new local team for the TikTok Shop project, comprising over 200 Content Creators and 10 In-house livestreamers. Managed the recruitment process, ensuring the assembly of a talented and cohesive team.- Provided guidance and support to local publishers in executing affiliate marketing strategies, resulting in significant revenue generation. Collaborated closely with publishers to optimize performance and achieve monthly earnings ranging from $5,000 to $12,000.- Successfully onboarded and integrated the new local team, fostering effective communication and collaboration between the local team and headquarters. Implemented processes to streamline workflow and ensure alignment with organizational objectives.- Currently spearheading efforts to expand into other South East Asia markets, leveraging insights gained from previous projects to inform strategic decision-making & planning. Serving as an Account Manager, I am responsible for cultivating and maintaining relationships with key stakeholders, driving business growth and fostering long-term partnerships.

Collaborated closely with the Project Manager to oversee the launch and operation of a new dropshipping business. Key responsibilities included:- Established and managed multiple E-commerce sales channels on WooCommerce and Shopify platforms, ensuring seamless integration and optimal performance.- Cultivated relationships with payment gateway providers and sourcing partners to facilitate smooth transactions and secure high-quality products for the storefront.- Played a pivotal role in training and mentoring project interns and operators, providing guidance and support to ensure proficiency in their roles and adherence to project objectives.- Led efforts to drive paid traffic to storefronts and products, implementing targeted marketing strategies to enhance visibility and attract potential customers.- Provided regular updates and insights to the Project Manager through weekly reports, offering valuable feedback and recommendations for optimizing project performance.

Hanoi, Vietnam

Worked as operating specialist with a vital role in onboarding Online sales channels for Brands - who choose to penetrate in South East Asia market:- Carry out market research for brands in local market in terms of branding and product competitiveness.- Set up sales channel for brands on Brand.com (website), social media channels, ecommerce marketplaces (Shopee, Lazada, and others local marketplaces); create and propose pricing structure and promotion strategy to brands- Onboard with brands in terms of Omnichannel managing (inventory managing, online catalogue/online content from sales channels, orders & shipments managing, promotions, pricing strategy)- Plan and manage promotion campaignsOnboarding campaign:- Hannah Olala birthday: earn revenue 11bil VND for the first 24h with 3320 CCU and manage more than 200 SKUs. With 7 days of campagin, revenue hits 40 bil VND- Sexylook: setup Online sales channel and optimize conversion rate from 10% to 18% within the first operating month.

Hanoi, Thành Phố Hà Nội, Vietnam

In charge of managing product and service list for a Social Selling website:- Develop the business model and website's sitemap.- Carry out customer research.- Standardize customers' lists of products and service- Categorize products and enhance products visibility.

Vietnam

Ha Noi, Vietnam

Assist the backend and account team to handle the partners' issues after-work hours.- Upload partners' class schedules to the platform.- Manage, train, deliver task, supervise the backend team and handle the compensation & benefits of the assisting team.- Receive and resolve the issue relating to the content visibility on the website or transfer the issues to the suitable department.

Hanoi, Vietnam

Hanoi, Vietnam

Real estate

Hanoi, Vietnam

Bachelor'S Degree, Business Administration And Management In English (E-Bba), 3.6

Activities and Societies: Thesis on Customer Success ManagementEntered as Valedictorian Graduated as High Distinction

Specialise In English