Tiffany Ha

Tiffany Ha Email and Phone Number

Product Marketing Manager - Fraud @ Plaid
Union City, CA, US
Tiffany Ha's Location
Union City, California, United States, United States
Tiffany Ha's Contact Details

Tiffany Ha personal email

n/a
About Tiffany Ha

Tiffany Ha is a Product Marketing Manager - Fraud at Plaid. She possess expertise in leadership, customer experience, powerpoint, social media, salesforce.com and 15 more skills. She is proficient in Vietnamese and English. Colleagues describe her as "Nothing short of amazing! Tiffany consistently exceeded expectations with regards to her ability to deliver engaging sales enablement content. Working with her has been a genuine pleasure. She demonstrated a high level of professionalism yet was authentic and great fun to work with! I will miss working with her but know she will be a fantastic asset to her new employer. Thank you for being a fab colleague and I wish you all the best. Priti Phillips.", "Tiffany consistently went above and beyond her role in Product Marketing by always delivering high quality content, finding ways to better enable Sales, and thinking outside the box. She took the initiative on several new ways of delivering training and content, and was met with significant praise from our Sales teams which is no easy feat. She has a knack for turning complex ideas into simple, clear and visibly appealing content. Tiffany is an exceptional team member, dependable, creative and always willing to do what it takes to get the job done.", and "Tiffany and I worked on several projects over a year and a half. She is one of the best Product Marketing Specialists--and all-around best teammates. Her work was always well-done, on-time, and flawless. She not only goes the extra mile, but she does it creatively, with a positive attitude, and in ways that bring out the best in the rest of us."

Tiffany Ha's Current Company Details
Plaid

Plaid

View
Product Marketing Manager - Fraud
Union City, CA, US
Website:
plaid.com
Employees:
1196
Tiffany Ha Work Experience Details
  • Plaid
    Product Marketing Manager - Fraud
    Plaid
    Union City, Ca, Us
  • Feedzai
    Senior Product Marketing Manager
    Feedzai Sep 2022 - Present
    San Mateo, Ca, Us
  • Feedzai
    Product Marketing Manager
    Feedzai Apr 2021 - Sep 2022
    San Mateo, Ca, Us
    • Partnered with Product and SMEs to launch 6 GTM initiatives.• Enabled Sales teams by creating pitch decks, solution sheets, FAQs, email templates, objection handling docs, and animated videos for each product.• Provided direct deal support for Sales and influenced $4.5 million in pipeline.• Evaluated and purchased a new competitive intel tool. Conducted interviews with external-facing teams to build battlecards.• Designed an internal marketing playbook to align efforts across internal teams and get buy-in on key initiatives.• Developed templates for GTM materials to streamline execution. • Mentored Product Marketing teammates on processes and product knowledge.
  • Nice Actimize
    Product Marketing Manager
    Nice Actimize Sep 2020 - Apr 2021
    Hoboken, New Jersey, Us
    • Establish Product Marketing initiatives that align with revenue goals. • Craft product positioning and client-facing collateral (decks, datasheets, white papers, case studies, and infographics) to enable sales opportunities.• Gather competitive intel to create battle cards and conduct sales trainings.• Partner with Marketing to identify opportunities for thought leadership and launch campaigns.• Collaborated with Product Management to develop GTM strategy for a new SaaS platform targeting SMB and MM prospects.• Launched a new webinar series and spoke at American Banker Association's conference to promote our solutions.
  • Experian
    Product Marketing Specialist
    Experian May 2019 - Sep 2020
    Costa Mesa, Ca, Us
    • Support go-to-market and product launch efforts in collaboration with product management, sales, and marketing teams• Craft strong product positioning and messaging that addresses client challenges and resonates with targeted market segments and industries• Build compelling external and internal content (presentations, product sheets, blogs, email templates, and case studies) that enable the sales team in reaching their revenue goals• Created thought leadership content (Upcoming Fraud Trends ebook and infographic) to drive top-of-funnel opportunities • Created an internal QBR template to streamline processes and enable Customer Success Managers to focus on retention
  • Experian
    Account Executive, Fraud & Identity Solutions
    Experian Apr 2018 - May 2019
    Costa Mesa, Ca, Us
    • Managed end-to-end opportunity lifecycles, while maintaining existing book of accounts.• Creatively negotiated contract terms and pricing with both external and internal stakeholders to close deals.• Built presentations for internal executives that defined market segments, competitive analysis, go-to-market strategies, and marketing needs.• Launched a customized email campaign to target 250 companies in new verticals. Partnered with the Marketing and Demand Gen teams to create campaign collateral, define messaging, and generate interest in Experiansolutions.
  • Experian
    Jr. Account Executive, Fraud & Identity Solutions
    Experian May 2017 - Apr 2018
    Costa Mesa, Ca, Us
    • Collaborated with the Sr. Director to build the foundation for a new sales channel targeting completely new logos and verticals.• Created personalized outbound emails and marketing campaigns to cultivate interest among prospects.• Strategized cross-functionally with Business Development Representatives and Sales Marketing Analysts to define lead processes and outline parameters for qualification.• Orchestrated consultative calls with prospects, created pricing proposals, negotiated contracts, and managed clients’ progress throughout implementation.
  • Experian
    Sr. Client Success Representative, Fraud & Identity Solutions
    Experian Sep 2016 - May 2017
    Costa Mesa, Ca, Us
    • Managed client relationships post-contract signing.• Collaborated with Account Executives to deliver new contracts and pricing for upsell opportunities.• Developed and managed processes to sunset legacy products and transition clients to new product versions.• Managed efforts and resolved issues across 53 clients during their migration to the latest schema of Experian’s API.• Created weekly reports to track progression of each migration.• Governed and documented client profiles in Salesforce to promote data cleanliness.
  • Express
    Sales Associate
    Express Jul 2015 - Aug 2016
    Columbus, Oh, Us
    • Engaged with customers by uncovering needs, suggesting items that suited their interest, and efficiently processing transactions.• Up sold customers for promotional items and Express credit card benefits. • Received recognition from management within first two months for outstanding customer service.• Created, organized, and maintained visual displays and floor sets.

Tiffany Ha Skills

Leadership Customer Experience Powerpoint Social Media Salesforce.com Retail Account Management Sales Customer Retention Negotiation Customer Relationship Management Microsoft Office Microsoft Word Microsoft Excel Time Management Customer Service Onboarding Customer Engagement Management Project Management

Tiffany Ha Education Details

  • University Of California, Riverside
    University Of California, Riverside
    Marketing

Frequently Asked Questions about Tiffany Ha

What company does Tiffany Ha work for?

Tiffany Ha works for Plaid

What is Tiffany Ha's role at the current company?

Tiffany Ha's current role is Product Marketing Manager - Fraud.

What is Tiffany Ha's email address?

Tiffany Ha's email address is ti****@****ian.com

What schools did Tiffany Ha attend?

Tiffany Ha attended University Of California, Riverside.

What skills is Tiffany Ha known for?

Tiffany Ha has skills like Leadership, Customer Experience, Powerpoint, Social Media, Salesforce.com, Retail, Account Management, Sales, Customer Retention, Negotiation, Customer Relationship Management, Microsoft Office.

Who are Tiffany Ha's colleagues?

Tiffany Ha's colleagues are Cheryl Chui, Jason Waks, Amy Ni, Brian T., Efrain Padilla, Selena Gee, Ashwin Ramesh.

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