Tiera C. Email & Phone Number

Columbia Md

Negotiate settlements on client accounts with various financial institutions and law offices.Develops and maintains client and creditor relationshipsWorks collaboratively with Senior Staff Attorneys to ensure accuracy of agreed judgments and stipulations of settlementAudit negotiated settlement arrangements and account history for adherence to Fair Debt Collection Practices ActAssists Cash Management Department with researching and reconciling un-cleared creditor paymentsSubject matter expert resource to various business divisions and less experienced team associates Routinely train new asscoicates on policy and procedure

Savage Md

Provided full-scale administrative support to management staff, set-up and maintainted vendor and employee files, and performed extensive computer data entry.Received and placed business calls, greeted visitors, scheduled appointments, and performed other duties as assigned. Ensured highest level of quality client relations and a smooth and efficient office operation.

Savage Md

Provided full-scale administrative support to management staff, compiled business reports and work orders, performed extensive computer data entry, and maintained files/records. Performed all accounts payable and billing , processed workmen's compensation claims, maintained inventory, and statistical information.Received and placed business calls, greeted vistiors, scheduled appointments, and performed other duties as assigned.Ensured highest level of quality client relations and a smooth and efficient office operation.

Responded to customer calls with directory assistance and information on local events and tele-concierge. Provided movie listings and responded to any customer questions or requests for additional information.

Communicated with clients on collection accounts and provided information on repayment options.Generated customer credit reports, collected payment balances, and cleared accounts upon settlements.

Received and placed business calls, greeted patients, and scheduled appointments, verfied patients benefits. Processed billing payments from customers and insurance companies. Updated and maintained patient files and confidential information. Performed other administrative functions as assigned.