Tiera Walker Email & Phone Number

Memphis, Tennessee

Germantown, Tn

My responsibilities were to achieve train new employees, recruit and screen employees, review weekly reports and address potential improvements, work with practice manager to keep a steady flow in the call center, transfer calls to the appropriate party, explain treatment plans and make corrections when needed, assist doctor with prescriptions, call-in prescriptions when needed, set schedule for call center employees to take lunch breaks, and assign tasks to employees.

United States

My previous job was to review treatment plans, discuss treatment options and answer any questions that the patient may have, answer multiple telephone calls, manage patient accounts, discuss issues with patients and doctors, receive messages for doctors, receive and deliver mail and packages, train new employees, file charts, data entry, verify insurance and resolve problems with insurance companies, give referrals for other dental services, and give excellent and friendly customer service.