Tiera Young, Bsw Email & Phone Number

Orlando, Fl, Us

Texas, United States

“Expanding the world’s capacity to care.”-Effectively and consistently identify issues and service complications that require escalation and support the market team to provide a timely and thorough resolution.-Effectively execute on the prioritized work within the market team to meet the dynamically changing needs of partners, clients and Care Pros.-Manage updates to client accounts and care plans to ensure that the market team has updated information to address clients’ needs in urgent situations-Work cross-functionally to provide feedback and support to other internal efforts such as Care Pro recruiting, Care Pro HR, and billing

Broward County, Florida, United States

- Provided information regarding the judicial process, investigations process and resources such as shelter, treatment, legal assistance and financial aid.- Functioned as a liaison between victims, law enforcement and the state attorney office.- Monitored and maintain case records, including victim contact, victim interactions and assistance provided to victims.

Sunrise, Florida, United States

- Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents and reporting those details to management.- Counting and reconciling all receipts taken in during a business day.-The training, developing and coaching of non-management employees.- Operating all projection and audio-visual equipment within the theatre, both hardware and software.- Ensure operational delivery of marketing campaigns and promotions of feature film engagements.

Pembroke Pines, Florida, United States

- Interacted with public, County staff, or vendors in order to obtain goods/services, assisted them in using Department services, equipment, programs, and/or facilities, collect fees, answer questions, identify their service needs or locate missing materials.- Processed money received in order to account for park user fees.- Trained less experienced staff in the use of a variety of concession facility equipment and work activities in order to ensure that employees use the equipment properly and complete assignments correctly.- Balanced cash drawer in order to ensure money (bills, coins and checks) in drawer matches funds processed.- Cleaned facility and/or related equipment in order to ensure that facilities meets established standards/regulations, to ensure that rental equipment is clean and safe, and ensure a safe working environment.- Prepared a variety of contracts in order to regulate and document use of park facilities/equipment and establish fees to be collected.- Issued rental equipment in order to generate revenue, provide recreation equipment for customer use, and control inventory of equipment.

Bachelor'S Degree, Social Work, Graduate - Magna Cum Laude

Activities and Societies: Asian Student Union, Atlantic ZeNami Dance Team

Information Technology: Web Development

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

High School Diploma

Activities and Societies: Carter Cares Volunteering in activities such as, One Blood Drives, tutoring, and beach cleanup. Over 250 hours.