Tiera Lee Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

- Lead online analytics platform upgrade by developing project plans and schedules across 35 websites and 2 mobile apps- Coordinated communication between internal departments and external vendors regarding project-related inquiries. - Developed training materials and provided hands-on coaching to a team of 4 that accelerated upgrade project by 45%- Identified, troubleshooted and communicated project risks, delays , and issues to stakeholders.- Facilitated scrum ceremonies that guided team of 4 to redesign sports steaming TV app, leading to $322K in annual revenue increase - Coordinated quality assurance testing plans to ensure TV app met quality standards, reducing app errors by 30%- Built cross-functional team to automate customer service pipeline, reducing feedback time by 50%

Austin, Texas, Us

- Established and maintained analytics backlog, resulting in streamlined team organization and enhanced communication- Coordinated 4 person team to document analytics database schema, reducing new hire on-boarding time by 60%- Analyzed customer feedback survey and stakeholder interviews to distill 13 customer and business needs for product redesign- Analyzed user behavior to identify highly engaged customers to ask for feedback, resulted in increased iTunes rating from 2.0 to 4.8 - Initiated and organized bi-quarterly music competitions across 4 teams, resulting in improved department morale and motivation

Austin, Texas, Us

• Gathered reporting requirements ,documented, and communicated project progress with stakeholders across 5 departments• Created dashboards to analyze sales metrics for various departments(Looker, Segment, Redshift)• Created reporting and alerting infrastructure for accurate monthly payouts to over 50 business development partners• Maintained and improved first and last touch marketing attribution models to track sales by marketing channel• Performed quality assurance testing on email marketing data to ensure accurate tracking through the data pipelines

Singapore, Sg

° Create quantitative measure of design novelty using patent based indicator from over 500,00 patents in the US° Analysed patent trends over a 35 year period, identifying increased design activity in technological industries° Wrote methods of data collection and analysis for academic paperTechnologies utilized: Python, Jupyter Notebook, Pandas, PatentsView API

Singapore, Sg

° Created ensemble of virtual instruments played by hand gestures on Samsung smartwatches° Wrote project proposal that outlined requirements and goals for the team ° Modified experimental time-series analysis algorithm that predicts real-time, continuous arm gestures° Conducted literature review of machine learning, digital signal processing, and music therapy to gain technical background Technologies utilized: Python, Pandas, C

Atlanta, Georgia, Us

°Contributed to the database development of a MEAN stack web application that will be used as a communication platform for Medicare recipients, their family members, and caregivers.° Developed 20 year economic forecast model to predict market demand of construction materials across the US on a small team°Created interactive data visualizations and dashboards for monitoring various price indices and identifying outlier performance°Applied machine learning algorithms, such as KNN and SVM, to child welfare data in order to predict patient case outcomeTechnologies used: MongoDB, Tableau, R, Python, Pandas, Sci-kit learn, Jupyter notebooks

° Developed smart-city infrastructure analysis toolkit for Georgia Dept. of Transportation° Lead Multidisciplinary sub-team of 4° Developed efficient algorithm to provide quantitative analysis of pavement degradation° Developed interactive GUI to determine mean texture dept of 3d pavement scansTechnologies utilized: Matlab

° Investigated regional innovation of design patents in the USTechnologies used: Python, Pandas, MySQL, PATSTAT

° Oversee receptionist area, greet visitors, respond to telephone and in-person inquires° Assist facility and staff to accomplish daily tasks° Maintain building and functionality of office

° Examined the diffraction of light through various butterfly scale samples to understand how their structural properties affect the light rays° Give research poster presentation° Write culminating research paper

Peachtree City, Georgia, Us

° Developed front-end and back-end for hybrid-mobile application to configure commercial lighting° Performed user testing to ensure quality of app° Internationalized app to work in English and French speaking markets° Created user stories and mockups that drove development° Accelerated development by 20%Technologies used: Ionic, Angular.JS, HTML5, SASS, SQLite3

Bachelor’S Degree, With Honors, Computer Science

Fall 2015 Semester Abroad