I am an assistant to 2 to 3 people and I help answer phones calls, follow up for payments, verify insurance for customers, manage emails, complete multiple tasks that are assigned to me.

- Priced, organized, and ensured all product were put on shelves; answered and directed phone calls to appropriate person; welcomed on-site visitors- Identified and communicated customer requirements and expectation; various reporting activities - Assisted Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions- Posted customer payments by recording cash, checks, and credit card transactions; resolved valid or authorized deductions by entering adjusting entries; resolved invalid or unauthorized deductions by following pending deductions procedures.- Processed accounts and incoming payments in compliance with financial policies and procedures.- Performed day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data- Disburses petty cash by recording entry; verifying documentation.- Match purchase orders to invoices and enter invoices into computer- Maintain accounting ledgers by verifying and posting account transactions- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.

- Responsible for transcribing archival notes of college’s founder.- Managed and organized text books in order to be put on the shelves.- Fully utilized the Dewey Decimal System along with online database CLICnet.- Prepared closing statements and informs borrowers by calculating principal and interest payments, and closing costs; forwarded information to borrowers- Operated the computer as needed for general reports and record keeping.- Ability to research, evaluate and recommend books based on an analysis of the borrower’s needs.- Make recommendations according to borrower’s needs on subjects of papers and presentations.- Communicated information about research studies.

- Assisted oral historian interview historical figures.- Maintained recording equipment.- Transcribing audio recordings and moving it to computer in order for it to be transferred to an online database for the public to research.- Provided prompt, efficient and friendly interview questions while exhibiting care and concern as well as patience in all interactions with interviewees- Learned interviewees’ names and to address them by name whenever possible- Accompanied interviewer into interviewees’ home in order to transcribe their history with the American Craft Council, and document accurately the interviewer’s encounter with the one being interviewed- Data collection and entry into a database; assist with organization and maintenance of study documents, research files, and supplies