Customer Service Representative
Aurora, Colorado
Over the Summer of 2019, I worked a full-time position with Enterprise as a Customer Service Representative. This entailed extensive customer service work over the phone and frequent communication with insurance companies and body shops. This required maintaining up-to-date knowledge of company and insurance policies to ensure the best service was provided.Balancing customer accounts for charges and insurance claims was a responsibility of this position that required me to exercise extreme integrity for the company and customer in addition to accounting skills to ensure the charges and insurance applications were placed in the proper places. Contact with insurance companies, body shops, and customers equipped me with skills in email, phone communication, and interdepartmental skills.