Tierra N. Harrell Email & Phone Number

Fort Leonard Wood, Mo, Us

Alexandria , Virginia, Us

Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers, advise eligibility requirements, and process applications to determine eligibility.Provide products in the format requested on various MS Office tools including word, Excel and PowerPointSelects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In/Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre/Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A Operations and Maintenance and Training.Track and meet required suspense for products, reports, and deliverablesRecognized problems are referred to others.Perform as an alternate ID card operator, performing all functions required to issue ID cards, ID tags, Geneva Convention cards, Teslin cards, and CAC issuance-related tasks to include review, research, and verification of source documents eligibility, and discussing entitlements

Springfield, Missouri, Us

Missouri Department of Elementary & Secondary Education Substitute.

San Antonio, Tx, Us

Independently coordinates and performs audits of accounting and operational functions.analyze and evaluate findings, determine the areas and types of corrective/improvement actions needed, and develops formal reports for submission to the command. Provides professional advice and assistance in matters involving regulatory requirements, statutory provisions, procedures, systems, or problems arising from missions, programs, or organizational structure changes.Arranges or attend in-briefs with management officials to explain the purpose and procedures for the review and answer questions. Prepares lead sheets to identify any potential weaknesses in internal controls that need further study; all documentation is in accordance with Government Auditing Standards and Department of Defense and Department of the Army policies. Drafts and presents findings, identify causative situations and recommend corrective actions.

Indianapolis, Indiana, Us

Reviewed various pay authorization documents, determined entitlements and amounts, and processed different pay entitlement actions, which started, stopped, and adjusted payments made to military service members. Received and verified documents from support units and other activities. Screens documents to ensure processing action is required and the papers are completed correctly and completely. Returns documents to the originating organization if incomplete. Provided personal service to military members, providing one-on-one assistance. Explained standard pay entitlements, answered inquiries regarding new accounts, explained pay entitlements and provisions during in and out processing, and explained cost-of-living adjustments and methods of computations. Reviewed rejects management notices and recycles. Researches the transaction and takes corrective action when required. Receives, sorts, and distributes a variety of reports, checklists, and listings. Researched Master Military Pay Account (MMPA), microfiche, or contacts PAC or customer on certain transactions before inputting into an automated system.

Vienna, Va, Us

Performed platform banking functions. Provided members and prospective members the full range of products and services offered by Navy Federal Credit Union, including depository accounts such as checking, savings, certificate IRA, revocable trust and estate versions, lending products, and credit/debit cards. Processed and reviewed various standard pay actions, which established, maintained, adjusted, or closed accounts to compensate members adequately. Analyzed, researched, and resolved problems and discrepancies related to member accounts/loans. Conducted fraud prevention training for the team twice a year in team meetings, ensured tracking of branch fraud prevention, and informed the group of returned check losses and significant trends. Assisted members with submitting consumer loans, overdraft protection, and credit card applications. Ensured cash and other negotiable instruments are handled properly. Processed and reviewed various standard pay actions, which established, maintained, adjusted, or closed accounts to compensate members adequately. Ordered supplies, restocked and ensured audit readiness for marketing materials, brochures, and forms. Scheduled monthly branch audits to verify continual compliance with BSA and NFCU Regulations and reviewed Quality Control Checklist with leadership. Trained new team members on collateral duties. Participated in monthly events and outreach.

Houston, Texas, Us

Received and reconciled discharged patients’ medical records upon receipt in the Health Information Management Department. Performed record processing of the paper medical record, including prepping, scanning, and indexing into the EPIC electronic medical record system within 24 hours after completing clinical team documentation.Scanned paper medical records into the Horizon Patient folder imaging system. Reviewed every image to ensure quality and readability.

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