Tifaney Moses Email & Phone Number

United States

• Consult with clients to deliver a comprehensive ADP solution• Guide and drive the client towards the best solution for their business needs• Analyze existing systems, interface requirements, business processes• Partner with clients to learn their business and related needs• Incorporate new processes, tools, and approaches when recommending an ADP solution• Utilize broad knowledge to recommend solutions to the client when appropriate• Recognize client business issues and concerns and recommend and implement an appropriate solution• Interact and partner with ADP associates in sales and customer service• Exchange routine information with members of the client project team, including priorities, timeliness, issues as they arise

Lisle, Illinois

VMO (Vendor Management Operations) for client billing process – December 2016 to Present• Overall vendor management of Company’s billing operations with the offshore partner. Evaluating third-party provider services per established SLA’s (Service Level Agreements). Supervising day-to-day operations and managing long term relationships, along with the facilitation of exception reporting for outstanding issues and working resolutions. Directing the offshore partner on the proper procedures relative to the resolution of problems/issues or unresolved pending items that ariseBilling Associate for the Brand February 2014 - Present• Provide customer service to the Brands relative to specific client specifications ie: online billing portals for various clients and led the set up of such online portals as required• Management of the client billing process with the Brands. Working with the Brand units and clients relative to Purchase Order compliance and Company PE (Persuasive Evidence) requirements, and ensuring compliance with GAAP policies and procedures• Assisted with the transition of Brand operating units into the Shared Service Center• Worked with specific Brands being on boarded into the Shared Service Center, evaluating current outstanding/unpaid client invoices; evaluating root causes of non-payment; facilitating solutions which resulted in adjusting client invoices/PO’s and the collection of $2m of outstanding client receivables within a 35 day turn around• Weekly management of the Unapproved Draft Client Invoice process. Communication with the Brand units related to pending client invoices awaiting approval and relative action plans needed to revise client invoicing to ensure timely issuance of invoices to clients• Management and evaluation of all credit memo requests; validating the validity of the credit memo request and addressing accordingly• Provide customer service working directly with the clients to resolve any billing issues

• Streamlined procedures and processes for greater efficiency• Facilitated all billing processes including (but not limited to) processing and managing all travel and expense reports, generating client invoices, time administration, invoicing, internal charges, write-offs, purchase orders and job estimating• Administered all aspects of Work-In-Progress (WIP), including (but not limited to), ad hoc reporting of weekly and monthly labor, organization for WIP items for review and monitoring, leading monthly WIP status meetings, and monitoring open jobs, outstanding purchase orders, WIP inventory and unbilled labor• Distribution of open job list and maintain job jackets• Field vendor calls as needed, provide customer service and solve unresolved payable issues• Monthly accounts receivable reporting and investigating aged receivables and collectibility• Post monthly billing to the website and complete/compile final billing• Composed and implemented client specific travel policy and procedures for assigned clients

• Major responsibilities included: The overall management process of coding and recording/input of bills of lading for incoming and outgoing freight shipped and accuracy

Hammond, In

• Processed 400-500 vendor invoices per month utilizing Timberline accounting software• Processed payroll for 150 employees to include union payroll for plant and construction employees as well as calculating deductions for garnishments related to child support, student loans and other debts owed.• Generated and issued customer invoices

• Processed lockbox deposits for commercial account holders• Reconciled general ledger accounts• Processed customer service calls• Efficiently researched and resolved customer and employee account errors.• Ordered office supplies

Associates Of Science, General Studies

Diploma, General Studies