I held the position of International Billing Analyst for both online and offline markets at a multinational company, where I led direct negotiations with clients in the United States, Canada, Puerto Rico, Mexico, and beyond. My responsibilities included direct sales to clients, negotiating terms, and, after closing orders, obtaining international freight quotes for air and sea shipments, as well as tracking shipments and resolving any issues that arose during the process. Additionally, I played a crucial role in the e-commerce sector, spearheading the launch of our brand on platforms such as Amazon and eBay, as well as on our own website using Vtex. I bring extensive experience in B2B and B2C sales, SEO, digital advertising, and listing optimization.- Creation and analysis of price list, negotiation/sales of products with clients and service providers abroad.- Review and preparation of documents exclusively for export: AWB, DUE, Certificate of Origin, Invoice (including ICMS, Description), Pro forma, Packing List, among others.- International shipping (both air and sea) door-to-door, including followup on orders for clients.- Proficient in tax regulations, tax compliance, and customs clearance procedures.- Advanced knowledge of international shipments with FedEx Express Carrier and other logistics services, as well as assisting in the customs clearance process and filling out forms, such as CBP 5106, among others.- Price control (MAP Price) and sales analysis.- CRM Method.- Introduction of the company to various marketplace platforms: Amazon, eBay, Alibaba, Wish, and our own website through Vtex.- Advanced knowledge of brand registration on the Amazon marketplace, including Brand Registry and Seller Central.- Monitoring of listings, creation of product listings, SEO, and ADS for product development within the platform.