Tiffanee Mcdaniel Email & Phone Number

Columbus, Georgia, United States

Columbus, Georgia, United States

• Facilitates new-hire training for Underwriting, Due Diligence, and Closing Desk teams.
• Tests new loan systems and work with other LOB on projects that align with the RLC.
• Conducts monthly reviews of loans processed by each team.
• Supports internal and external customers, act as subject matter expert.
• Coordinate in-person and virtual team member activities.

Columbus, Georgia

• Reviewed and updated loan requests following due diligence procedures to determine collateral values and lien position. Managed loan documentation process and exception/transactional issue resolution with various.
• Ensured accuracy and compliance of loan documentation. Maintained and expanded knowledge of lending policies, procedures, regulations, and variations in state laws.
• Ensured timely processing of loan transactions; resolved delays, rejects, or overrides.

Columbus, Georgia, United States

• Managed full-service Bank with retail market manager to ensure branch success and profitability, customer engagement and satisfaction, and team member development.
• Developed and maintained quarterly business and sales activity plans; directed related sales and customer service activities across a variety of financial products and services.
• Aggressively managed Bank’s credit quality and minimized losses; maintained and monitored branch compliance and security controls to protect against potential crime, fraud, or risk exposure; coached team members on.
• Established and managed quality, diversified consumer and small business loan

Douglasville Georgia

• Promoted twice in recognition of banking knowledge, exceeding goals, and commitment to exceptional customer service in a fast-paced environment.
• Managed service relationships and cross-sell retail banking products and services.
• Efficiently followed the prescribed banker roadmap to enable new and existing customers to succeed financially and to drive increased customer loyalty.As Lead Teller:
• Mentored teller new employees during onboarding.
• Aided in efficient teller transaction processing and facilitated overrides.
• Assisted Service Manager with schedules, policies and procedures, and new

• Maintained and balanced financial transactions, vault, and cash box daily.
• Resolved customer issues and responded to queries.
• Acted as back-up Head Teller/Branch Service Leader, and successfully fulfilled all associated duties and managerial tasks.
• Met or exceeded all goals and/or quotas while maintaining a commitment to exceptional customer service.