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Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Company Information𝘏𝘌𝘚𝘛𝘈 𝘪𝘴 𝘵𝘩𝘦 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘴𝘶𝘱𝘦𝘳𝘢𝘯𝘯𝘶𝘢𝘵𝘪𝘰𝘯 𝘧𝘶𝘯𝘥 𝘧𝘰𝘳 𝘩𝘦𝘢𝘭𝘵𝘩 𝘢𝘯𝘥 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘵𝘺 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘱𝘦𝘳𝘴𝘰𝘯𝘯𝘦𝘭.I was a proud participant in the first round of the Victorian Government’s Digital Jobs program, which involves 12 weeks of upskilling in a digital skill followed by 12 weeks of work experience. I was interviewed and offered an internship with HESTA, learning and growing in their digital operations team with a particular focus on digital product ownership. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 • I was tasked with identifying a problem statement and then creating a brief for user drop-offs at login which led into discovery work consisting of a login competitor analysis as well as a thematic analysis using Qualtrics data and excel formulas to determine patterns of language. • I also developed the user flows and site map for their digital member experience and platform. • A major accomplishment was guiding the discovery, build and delivery of a blog pertaining to my internship experience, hosting it in the AWS environment and presenting the project to executive leaders and the wider HESTA audience.

Port Of Spain, Trinidad And Tobago

Company Information 𝘎𝘭𝘰𝘣𝘢𝘭 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘳 𝘰𝘧 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘢𝘯𝘥 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘵𝘰 𝘢 𝘣𝘳𝘰𝘢𝘥 𝘳𝘢𝘯𝘨𝘦 𝘰𝘧 𝘮𝘢𝘳𝘬𝘦𝘵𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵𝘢𝘭, 𝘵𝘳𝘢𝘯𝘴𝘱𝘰𝘳𝘵𝘢𝘵𝘪𝘰𝘯, 𝘸𝘢𝘵𝘦𝘳, 𝘮𝘪𝘯𝘪𝘯𝘨 𝘢𝘯𝘥 𝘦𝘯𝘦𝘳𝘨𝘺. In my role as Finance Manager for the US division of AECOM, I was seconded to Trinidad and Tobago and was responsible for all financial accounting and reporting activities for a major construction project valued at US$730M. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 • Managing the preparation and analysis of financial reports to summarise and forecast project performance through oversight of project finances, budgets, KPIs, and monthly review and update of labour, resources, and cash flow projections. • Tracking all services work till completion, matching costs, and revenue throughout the lifecycle of the engagement.• Maintaining Work In Progress forecasts as part of month end procedure and identifying anticipated problems with services work including actual and forecasts costs, revenue, and profitability.• Reviewed subcontractor agreements, SBLCs, purchase orders, and change orders for accuracy and compliance.

London, United Kingdom

Company Information𝘜𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺 𝘊𝘰𝘭𝘭𝘦𝘨𝘦 𝘓𝘰𝘯𝘥𝘰𝘯 𝘪𝘴 𝘢 𝘭𝘦𝘢𝘥𝘪𝘯𝘨 𝘮𝘶𝘭𝘵𝘪𝘥𝘪𝘴𝘤𝘪𝘱𝘭𝘪𝘯𝘢𝘳𝘺 𝘶𝘯𝘪𝘷𝘦𝘳𝘴𝘪𝘵𝘺 𝘸𝘪𝘵𝘩 𝘢 𝘵𝘶𝘳𝘯𝘰𝘷𝘦𝘳 𝘰𝘧 𝘮𝘰𝘳𝘦 𝘵𝘩𝘢𝘯 $1.6 𝘣𝘪𝘭𝘭𝘪𝘰𝘯 𝘜𝘚 𝘱𝘦𝘳 𝘺𝘦𝘢𝘳 𝘢𝘯𝘥 𝘰𝘷𝘦𝘳 14,000 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴.This was a short-term contract role reporting to the Senior Management Accountant.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Assisted in the preparation of the budgets and quarterly reforecasts for the Estates division. • Reporting of actuals to Senior Account for presentation to the Senior Leadership.• Reconciliation of monthly accounts including ledger adjustments.• Support Budget/Project Managers with accounting queries.

Brisbane, Australia

Company Information 𝘎𝘭𝘰𝘣𝘢𝘭 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘳 𝘰𝘧 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘵𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘢𝘯𝘥 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘵𝘰 𝘢 𝘣𝘳𝘰𝘢𝘥 𝘳𝘢𝘯𝘨𝘦 𝘰𝘧 𝘮𝘢𝘳𝘬𝘦𝘵𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵𝘢𝘭, 𝘵𝘳𝘢𝘯𝘴𝘱𝘰𝘳𝘵𝘢𝘵𝘪𝘰𝘯, 𝘸𝘢𝘵𝘦𝘳, 𝘮𝘪𝘯𝘪𝘯𝘨 𝘢𝘯𝘥 𝘦𝘯𝘦𝘳𝘨𝘺. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Initially managed the financials of over 150 projects ranging from $1,000 to $5M in the Transport business line for 12 months, and then managed the financials of approximately 30 projects ranging from $1,000 to $250M for four months in the Mining and Infrastructure business line. • Advised project managers of project performance through financial analysis presented in pivot tables, graphs and summary report detailing budget analysis, WIP, earned value calculation and invoicing.• Assisted senior project managers and directors with monthly forecasting of the profit at completion of their jobs (EAC). • Regularly assessed documentation for compliance with the Sarbanes-Oxley Act (SOX), including verifying written client contracts and agreements; Project Inception Forms; Purchase Orders and EAC's.• Monitored and analysed revenue ensuring correct revenue recognition methods are applied and explain key project metrics and lead indicators.• Prepared a 12-month rolling forecast for the business to present to the Group Leader and Finance Managers on a monthly basis with data collated from all projects, the project database and the general business.

Brisbane, Australia

Company Information𝘛𝘩𝘦 𝘧𝘪𝘯𝘢𝘯𝘤𝘦/𝘵𝘳𝘦𝘢𝘴𝘶𝘳𝘺, 𝘭𝘦𝘯𝘥𝘪𝘯𝘨 𝘢𝘯𝘥 𝘣𝘢𝘯𝘬𝘪𝘯𝘨 𝘧𝘶𝘯𝘤𝘵𝘪𝘰𝘯 𝘰𝘧 𝘵𝘩𝘦 𝘊𝘢𝘵𝘩𝘰𝘭𝘪𝘤 𝘊𝘩𝘶𝘳𝘤𝘩 𝘪𝘯 𝘘𝘶𝘦𝘦𝘯𝘴𝘭𝘢𝘯𝘥.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Managing incoming and outgoing correspondence workflows and phone calls. • Loans processing – establishment, maintenance drawdown and closure of over 500 loans. • Payment of invoices, progress payment requests totaling about 50 transactions per day. • End of month reporting involving running of reports and reconciling loan balances to register. • Project management of over 500 projects including spread sheeting, letter writing, addressing customer queries etc.• Maintenance of the Clergy Car Scheme register including processing vehicle registration payments. • Security documentation/scanning and product service and delivery.

Thursday Island

Company Information 𝘛𝘩𝘦 𝘎𝘳𝘢𝘯𝘥 𝘏𝘰𝘵𝘦𝘭 𝘤𝘰𝘮𝘱𝘳𝘪𝘴𝘦𝘴 𝘰𝘧 28 𝘳𝘰𝘰𝘮𝘴, 𝘢 𝘳𝘦𝘴𝘵𝘢𝘶𝘳𝘢𝘯𝘵 𝘢𝘯𝘥 𝘧𝘶𝘯𝘤𝘵𝘪𝘰𝘯 𝘳𝘰𝘰𝘮, 𝘣𝘢𝘳, 𝘨𝘢𝘮𝘪𝘯𝘨 𝘳𝘰𝘰𝘮 𝘢𝘯𝘥 𝘥𝘦𝘵𝘢𝘤𝘩𝘦𝘥 𝘉𝘰𝘵𝘵𝘭𝘦 𝘴𝘩𝘰𝘱. 𝘛𝘩𝘦 𝘙𝘰𝘺𝘢𝘭 𝘏𝘰𝘵𝘦𝘭 𝘤𝘰𝘮𝘱𝘳𝘪𝘴𝘦𝘴 𝘰𝘧 𝘢 𝘣𝘢𝘳, 𝘯𝘪𝘨𝘩𝘵𝘤𝘭𝘶𝘣 𝘢𝘯𝘥 𝘨𝘢𝘮𝘪𝘯𝘨 𝘳𝘰𝘰𝘮. 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Day to day bookkeeping duties including budgeting, raising invoices, managing ledgers and processing expenses using Excel as well as collating data for weekly and monthly reports for offsite accountants.• Settled accounts and performed daily banking into Express Deposit Bags. • Balancing and maintaining main floats, ATM, and till floats equal to approximate cash value of $125,000 on a daily basis.• Working in conjunction with hotel manager as compliance officer to Queensland Office of Gaming Regulation and Liquor Licensing for both hotels.

Thursday Island

Company Information 𝘕𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘈𝘶𝘴𝘵𝘳𝘢𝘭𝘪𝘢 𝘉𝘢𝘯𝘬 (𝘕𝘈𝘉) 𝘪𝘴 𝘢 𝘧𝘪𝘯𝘢𝘯𝘤𝘪𝘢𝘭 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘰𝘳𝘨𝘢𝘯𝘪𝘴𝘢𝘵𝘪𝘰𝘯 𝘸𝘪𝘵𝘩 𝘰𝘷𝘦𝘳 12,000,000 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘢𝘯𝘥 50,000 𝘱𝘦𝘰𝘱𝘭𝘦, 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘯𝘨 𝘮𝘰𝘳𝘦 𝘵𝘩𝘢𝘯 1,750 𝘴𝘵𝘰𝘳𝘦𝘴 𝘢𝘯𝘥 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 𝘊𝘦𝘯𝘵𝘳𝘦𝘴 𝘨𝘭𝘰𝘣𝘢𝘭𝘭𝘺.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Assist customers with financial needs via over the counter transactions and enquiries. • ATM replenishing, general maintenance and daily reports. • Assisted in police escorted cash transportation via helicopter from Thursday Island to Horn Island and return. • Worked to sales targets.• Supervised junior staff.

Brisbane, Australia

Company Information 𝘛𝘩𝘦 𝘈𝘶𝘴𝘵𝘳𝘢𝘭𝘪𝘢 𝘢𝘯𝘥 𝘕𝘦𝘸 𝘡𝘦𝘢𝘭𝘢𝘯𝘥 𝘉𝘢𝘯𝘬𝘪𝘯𝘨 𝘎𝘳𝘰𝘶𝘱 𝘓𝘪𝘮𝘪𝘵𝘦𝘥 (𝘈𝘕𝘡) 𝘪𝘴 𝘵𝘩𝘦 𝘵𝘩𝘪𝘳𝘥 𝘭𝘢𝘳𝘨𝘦𝘴𝘵 𝘣𝘢𝘯𝘬 𝘣𝘺 𝘮𝘢𝘳𝘬𝘦𝘵 𝘤𝘢𝘱𝘪𝘵𝘢𝘭𝘪𝘻𝘢𝘵𝘪𝘰𝘯 𝘪𝘯 𝘈𝘶𝘴𝘵𝘳𝘢𝘭𝘪𝘢 𝘸𝘪𝘵𝘩 𝘢𝘳𝘰𝘶𝘯𝘥 9,000,000 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘢𝘯𝘥 51,000 𝘱𝘦𝘰𝘱𝘭𝘦, 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘯𝘨 𝘪𝘯 𝘰𝘷𝘦𝘳 𝘵𝘩𝘪𝘳𝘵𝘺 𝘰𝘵𝘩𝘦𝘳 𝘯𝘢𝘵𝘪𝘰𝘯𝘴.𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬• Established strong credibility with customers by delivering accurate information regarding personal and business accounts and other bank products, resulting in achieving all KPIs consecutively for 6 months and exceeding targets in 4 of those months. • Served as lead teller in their absence to maintain seamless bank operations and procedures. • Executed monthly audits ensuring branch compliance through correct display of current product, advertising and promotional materials.

Advanced Product Management, Business/Office Automation/Technology/Data Entry, Completed

Personas | User testing | Customer journey mapping | Prototyping | Commercial acumen | Data and insights | Product innovation | Product.

Customer Experience Strategy And Design, Business/Office Automation/Technology/Data Entry, Completed

Personas | User testing | Customer journey mapping | Prototyping | Commercial acumen | Data and insights | Product innovation | Product.

Bachelor Of Business (Maritime And Logistics Management), Business, Management, Marketing, And Related Support Services

High School Certificate