Tiffani Campbell Email & Phone Number

Wildwood, Vic, Au

Melbourne, Australia

• Maintain regular contact with student mentees for duration of program each teaching period• Provide support and knowledge to student mentees on a wide range of subjects • Provide assistance to new students adjusting to university life• Provide regular feedback to Mentor Program Coordinator • Attend personal development training sessions• Behave in a professional and ethical manner in the online environment whilst maintaining privacy and confidentiality

Achievements Certificate of Academic Excellence | Top Performing Student | Consumer BehaviourCertificate of Academic Excellence | Top Performing Student | Industry Consulting Project

Melbourne Area, Australia

Design and create children's clothing and accessories Develop and Maintain website Network with clients and potential suppliers to maintain current relationshipsEstablish social media campaigns and monitor effectivenessCreate marketing planProvide excellent customer serviceParticipate in markets and community eventsManage financials and comply with legal requirements

Bell City

Manage client accounts across all hotel entities, to increase business and identify new opportunitiesDevelop and build successful relationships with corporate clientelePrepare corporate contracts and agreementsMaintain client databaseAssist with monthly reporting and statisticsUse SFA to record sales activitiesConduct site inspectionsProvide assistance to Senior Sales Manager as required

Bell City

Central point of contact for all conference and event enquiries Complete enquiry forms in detail to ensure a full understanding of clients needs and expectationsPrepare detailed and accurate proposalsUse Opera Fidelio to record all client dataPrepare contracts with accuracy ensuring all rooms and spaces are held as outlinedComplete concise and clear C&E handover forms prior to passing on files to the Event Services teamOversee and improve sales operating systems to ensure maximum proficiency Conduct site inspections Maximise all revenue opportunities and to cross sellAchieve a level of service quality that consistently meets and exceeds the expectation of guests

Bell City

Manage client database and rewards programMaintain relationships with suppliers and hotel clientsOrganise promotional events within hotel's food and beverage outletsImplement marketing strategies across all outletsDesign and create marketing collateralRegularly update social mediaProvide support to the hotel's sales teamCentral point of contact for existing and new clients

Develop relationships with small business customers Review customer’s business accounts Resolve initial enquiry in a timely manner Ask questions to discover telecommunication needs within the business to establish the best solution Present solutions and cross sell Handle and resolve complaints in a professional manner Create accounts for new business clients and follow up progress in future Implement marketing strategies for current promotions by informing customers of benefits to their business Effectively communicate to both clients and colleagues Meet monthly targets for budgets, adherence and operational measures Contribute within the team by participating in sales meetings and supporting other team members when needed Share new knowledge within the centre to keep all employees informed Participate in training and coaching on a weekly basis to acquire new skills and receive feedback on performance Training new consultants by assisting in answering the phones and navigating systems Display leadership skills in absence of Team Leader by communicating with staff current team statistics

Meet budgeted sales targets Initiate Sales through proactive telemarketing, up-selling & general telephone enquiries Consult with exhibitors in relation to stand requirements and offer advice on how to maximise exposure. Face to face exhibition showroom enquiries, assist with party sales on weekends in showroom Prepare quotations & bookings in accordance with company guidelines. Manage COD’s and account clients to company policy. Assist Account Manager with the co-ordination of exhibition related administration. On-site customer service management in the lead up to show opening, managing on-site changes and extras with exhibitors. Assist in the co-ordination of internal operations briefings for all exhibitions. Preparation of individual floor plans and operation schedules Maintain exhibition job files including all relevant documentation along with the preparation of site files for the build crews. Attend site inspections Contact clients post exhibition to ensure quality of service Networking within industry associations and at HTH corporate events

Bachelor Of Business, Marketing

Dual Diploma, Hospitality And Event Management

Completed Vce