Tiffanie Gash Email & Phone Number

Houston, Texas, United States

Colorado

· Started as a Patient Service Lead and was promoted to Supervisor March 2019· Supervised up to 23 Employees· Put together Spreadsheets for Weekly and Monthly Meetings· Worked an Excel Spreadsheet Weekly to clear monthly numbers from reports to meet Monthly goals· Complete electronic intake process in billing system, which also requires contact with patients to inform them of any patient pay requirements and collect copays, performed verification of insurance, which will sometimes require authorization and follow-up, understanding the payor and utilization guidelines and reviews all documentation for accuracy and to qualify patient for services At Home Healthcare Scheduler / IntakeAurora, Co 1/5/2015- 10/05/2018American Homepatient Lead Sr Customer Rep....Aurora,Co· Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients· Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles· Managed the flow of the day-to-day operationsPerforms quality assurance on orders to ensure accuracy before reimbursement Understands the requirements for Medicare GuidelinesEstablished important and positive relationships with referral sources and valued customers. Determine resolutions of patient and referral inquiries, questions, or concernsManages workflows and reportsProvides coaching and training techniques

Aurora, Co