Tiffanie Lai (She/Her) Email & Phone Number

Vancouver, Bc, Ca

My passion for empowering people in pursuit of their best life extends outside of the HR department! I'm combining this passion with my decade of experience in career development and International Coaching Federation affiliated coaching education to serve clients to create their desired future. Want to work with me? Take your first step towards your desired future by booking a FREE Coaching Discovery Call today. (Link below)

Vancouver, Bc, Ca

Role | It seems the heavier the world gets, the more it needs lightness. At Native Shoes, we’ve made lightness our life’s work with our purpose: to make it easy for all to live lightly. Reporting to the CEO, I partner with the Executive and senior leadership team to transform the company culture into a high performance, purpose-led organization. Responsible for the strategy and execution of the HR portfolio, I lead a team to facilitate employee experiences that support people in discovering, developing and sharing their best and whole selves.To achieve this, our team is an embodiment of our values:Design: We consider aesthetics and functionality in all we do.Possibility: We explore and achieve higher dreams by leaving constraints at the door.Integrity: We do what we say we do.Accountability: We take personal responsibility for our actions.Love: Leading with kindness, we love those around us enough to have truthful conversations.Light: Above all else, we keep it light.We engage in a fast paced, ever-evolving working environment with plenty of room for innovative thinking — encouraging honesty and challenge in a comfortable workplace. If any of the above words resonate with you, this is the place to be.

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Role | As a part of the People Team at Hootsuite, People Partners (like me!) help grow and retain high performing, culturally aligned talent; our owls. We are champions of Hootsuite's culture and values and are embedded partners of the business; we strive to help leaders build and optimize their organizations by being collaborative and transparent. How did I fit in? I spent my day coaching leaders, supporting a high change & fast growth culture, creating people-focused HR programs and cheering on our team towards achieving exceptional results. I was embedded in the business solving complex organizational changes with specific emphasis on creating positive employee experiences. During my time at Hootsuite, I supported across department and across regions including Customer Support, Customer Success, Field Sales, Commercial Sales, Field Marketing, Inbound/Outbound Sales Development teams in locations such as Vancouver, Toronto, Mexico City and Singapore.

Vancouver, British Columbia, Ca

Role | With the mission to elevate Talent at Relic from good to great, I collaborated with the team to dig deep into our entire philosophy towards attracting, supporting, and retaining great people. It meant evaluating our tactical approaches across all Talent portfolios and looking to improve their efficiency and effectiveness. Accomplishments |• Revamped the offer and on-boarding process for all new hires • Created feedback mechanism for new employees to provide feedback on the recruitment and onboarding process• Launched a comprehensive ‘askHR’ intranet, increasing the awareness and accessibility of Talent programs • Managed employee relocation and immigration; supporting 8+ work permit and residency applications in 6 months• Supported managers in performance management efforts by advising on annual review efforts & individual concerns • Built a Relocation & Immigration Framework to clarify the organization’s role in supporting the relocation and immigration of our employees• Lead full-cycle recruitment for various technical and creative roles, successfully completing hard to fill roles within an unprecedented time frame – ie. stagnant 4-month long job opening was filled within 30 days• Identified and resolved gaps in compliance with employment standards • Evaluated, updated and/or removed Talent programs for consistency with talent management values

Vancouver, British Columbia, Ca

Role | Support the HR and leadership team at a growing technology company in creating a foundation of HR services (including; new hire orientation, payroll and benefits administration, performance management, HRIS and ATS maintenance and data analysis, recruitment support, OHS program execution, policy development, termination and personnel file management)Accomplishments |• Led the development of the HR section of the company’s first internal wiki system by creating use cases and collecting, auditing and establishing HR policies and procedures to match• Improved probationary period visibility by introducing a confidential 2-month review between HR and new hires • Improved efficiency and employee experience of our new hire on-boarding workflow by synthesizing employee information sources • Supported full-cycle recruitment from job analysis, job posting, candidate outreach, career fairs, screening, and interviewing for all student and full-time hires for 12 months (until placement of a full-time Junior Recruiter)• Led the analysis, selection and implementation of their first and current HR Information System (HRIS) and separate Applicant Tracking System (ATS)• Deployed and analyzed the organization’s first 360-Degree Feedback Survey• Increased payroll administration efficiency with the proposal, implementation and training for the conversion to web-based electronic pay statements via ADP and ePost

Victoria, Bc, Ca

Accomplishments |• Delivered a comprehensive toolkit resource, business plan and evaluation strategy in support of a proof of concept study for providing remote work as a flexible work option for employees• Improved data management and charting in the national effort to enumerate the public health workforce by analyzing, interpreting and synthesizing personnel reports• Provided ongoing support to employee engagement efforts in collaborative event planning with the Healthy Workplace Committee and Provincial Employees Community Services Funds fundraising and awareness campaigns

Graduate Certificate In Executive Coaching

Bachelor Of Business Administration, Human Resource Management