Tiffanie Ly Email & Phone Number

California, United States

• Identify user needs and business opportunties by conducting user interviews and market research.
• Enhance designs by creating low, mid, and high-fidelity screens and iterating on user feedback.
• Refine user experience by developing prototypes and conducting usability tests.
• Design goals aligned with business objectives by collaborating with the product manager.
• Ensure seamless implementation of design features by working closely with developers.

San Francisco Bay Area

• Tailored design solutions to client needs by sketching and designing high-fidelity screens.
• Improve user experiences by creating interactive prototypes and iterating based on usability testing feedback.
• Streamline the implementation process by providing clear design assets and specs to developers.
• Translate client visions into intuitive designs by gathering insights and understanding their requirements through direct collaboration.
• Deliver effective design solutions by working with clients from online retailers, non-profits, and small businesses.

Oakland, California, United States

• Conduct research and contextual inquiries during site surveys to inform decisions and ensure alignment with user needs and business goals.
• Facilitate communcation between cross-functional teams to ensure that stakeholder’s needs are meet while considering the end user’s experience with interior/exterior signage.
• Increase monthly sales by 5% by creating estimates for Sales based off of client needs, sign program, site survey documentation, and knowledge of products.
• Ensure all deliverables are completed within a timeline by overlooking the projects as it moves through the workflow.
• Improve customer satisfaction by iterating on designs based on client feedback from signage prototypes.

Oakland, California

• Efficiently finalize projects by meticulously preflighting print and production files for production and vendors.
• Maintain and archive project assets by using Google Drive to organize job folders, templates, and all other assets.
• Generate social media content by coordinating with the marketing team to collect copy, photos, and videos.
• Improve design workflows by identifying pain points from the team or client feedback and implementing streamlined processes to enhance the overall experience.

Oakland, CA

• Deliver proofs in timely manner by discerning customers' signage needs swiftly and prioritizing rush and mandatory orders accordingly.
• Seamless workflow management by adeptly handling customer file formats, font files, and stock photos, utilizing Adobe programs like Illustrator, Photoshop, and InDesign.
• Execute user-centric wayfinding systems by adhering to branding guidelines and accessible user experience across all signage and environmental touchpoints.
• Comprehensive project management by creating shop drawings for large projects necessitating submittals and city permits, ensuring adherence to regulatory standards and client expectations.

Seaside, CA

• Improve application’s user interface by redesigning mobile and desktop designs with refreshed look
• Enhance individual testing step pages to elevate user experience by illustrating and animating graphic user interfaces
• Partner closely with software engineers to expedite product delivery through the creation of mockups, dynamic visuals, and furnishing essential GUI assets
• Published website for users to download applications by using Bootstrap coding, CSS, and HTML

Seaside, CA

• Work directly with staff to create print and marketing materials for the School of Computing and Design
• Manage social media accounts and conceptualize marketing campaigns
• Design and print in-house graphics such as posters, fliers, and signage inserts for the department building

Seaside, CA

• Manage and update university web pages and social media accounts.
• Designed graphics, fliers, and promotional materials for CSU and alumni-related events.
• Designed graphics for social media, our monthly newsletter, and fundraising campaigns.
• Photograph and film campus alumni and student events.

Monterey, CA

• Work directly with customers to design business cards, labels, booklets, and fliers
• Preflight print files files before sending to printers
• Assist customers to operate the copy machine, scanner, and computers

Ux Academy

Communication Design, Visual Design, 3.735

Activities and Societies: Design Studio

High School Diploma, Techlinks Academy