Sales ManagerCustomer ServiceFront Desk OperationsShipping and Receiving Social MediaOrganizationQuick-booksPoint of SaleWater TestingLiterature Assembly and Fulfillment

Parts orderingSchedulingInventory ControlCustomer ServiceWarranty ReplacementsArranged morning meeting once per week with shop techniciansTire Inventory and OrderingTransport vehicles from auctions to shop

Operate telephone switch boardProvide outstanding customer supportToggle through NPS, NPS2, Ciboodle and SARA software to record customer informationSell contract agreements, approve or deny replacements at my discretion Approve or deny food loss reimbursementCreate service orders for technicians all through the United StatesCommunicate with other affiliated departments and companies to reach a resolution for customer complaints.

Managed Customer WindowAnswered Multi-line Phone SystemTrained New Employees on New SoftwareDispatch to Local Truck DriversCreated and Maintained a Commodity List for the Police DepartmentRan Cat Scale to Weigh in Trucks

Administrative Services on a Contractual BasisAssist with Front Desk OperationsLiterature Assembly and FulfillmentLiterature and Sample InventoryData Entry using Sales Logix CRM DatabaseInternet ResearchOrganize Filing System