•Coached stakeholders in the agile methodology & effective planning•Conceptualize business needs and provide enterprise architecture design, engagement, and coordination across broad audiences.•Develops data collection protocol and instrumentation necessary to conduct in-depth studies. Monitors, evaluates collection and quality improvement initiatives. Conducts routine analysis and interpretation of data on program process and outcome to identify program improvement.•Facilitates coordination the completion of projects and milestones on time and within scope. Develops a comprehensive and detailed project plan to monitor, track progress (including set deadlines, assign responsibilities, and monitoring) and summarize progress of project to be shared with project team as well as other staff members.•Worked with project stakeholders in consultation to define project scope, tasks to be performed, deliverables, and schedules to ensure appropriate interests are represented, functional requirements are included in analyses and designs, business practices are addressed and/or redesigned, and incorporates stakeholder feedback.•Develop standards and requirements for the agile process as well as program planning and refinement•Created & provided training and presentations to employees on the agile process, division wide over 4,000 employees•Coached teams and stakeholders to navigate agile tools and software (JIRA / Confluence)•Determine project requirements, provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues.•Consider the impact of acquisition regulations, strategies, policies, and processes pertaining to information technology project management strategies and utilize the information obtained to create optimized solutions. Worked with individual teams to get approval for their quarterly plans•Active Scrum Master for 517th SWES•Analyzes team program planning for refinement processes

• Classification reviews of inbound and outbound correspondence• Assist in the maintenance of a document accountability database and associated correspondence• Processing inbound and outbound classified mail and receipt records• Perform destruction of classified materials• Process magnetic media for accountability• Maintain various daily logs for a variety of administrative functions associated with document control• Assist in the processing of inbound data and outbound data transfer files• Transfer electronic data files to internal customers• Assist with researching, processing, filing, and maintaining inbound and outbound visit notices• Assist in the maintenance of facility access control entry systems, to include visitor control• Perform data entry to the Personnel Access Security System database and maintain all customer sponsored billets and quota information• Assist in maintaining personnel security files for all personnel of the supported element• Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Senior Security Representative• Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions• Participate in Air Force SAP security compliance inspections of government organizations and industry• Implement Top Secret Control for accountable material and associated correspondence• Prepare and/or process inbound and outbound classified mail, faxes, courier packages and receipts• Prepare, process, and/or review Program Access Request (PARs) for accuracy and access eligibility• Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access• Perform data entry and record checks in the Air Force Access Data System (AFADS) and maintains all customer sponsored personnel access information

•Manage, coordinate, and oversee PERSEC/SAP including daily communication with Unit Security Manager (USM), Defense Security Services (DSS), and Office of Personnel Management (OPM).•Implement and deliver technical advice and guidance, program planning to employees, contractors, stakeholders, affiliates, and volunteers with regard to matters pertaining to program planning, Agile adoption, refinement team coaching, e-QIP, security issues, and data leaks. •Analyze and audit systems, databases, responses to security questionnaires, reports of investigation (ROI), law enforcement documents, incident reports, and other source security information that contain personal history and related information associated with a candidate to make suitability, eligibility and adjudication recommendations or determinations. •Streamlined processing of inbound/outbound data transfer files.•Assist with researching, processing, filing, and maintaining inbound and outbound visit notices.•Review, establish, and maintain Security Information Files (SIFs) and receive notification of derogatory report of information from automated systems.•Expertise and adherence with government policies or regulations governing security suitability and eligibility, such as Federal Investigative Standards (FIS), Executive Orders (E.O.) 12968, 13526, and Code of Federal Regulations 5 CFR 731 (Suitability), Intelligence Community Directive (ICD) 704, or other guidelines to make suitability, eligibility and adjudication determinations. •Request additional information or documentation as needed to support data analysis. Provide timely responses to inquiries regarding personnel security processes, status of background investigations, verification of clearance levels and self-reported security information•Review, analyze, and evaluate the results of FBI reports, inquiries, etc., in order to determine the suitability and security eligibility of individuals for entry into sensitive and non-sensitive positions.

• Applied and restored Low Observable coatings to composite, titanium and aluminum skins and panels on F-22 aircraft.• Consulted and advised engineers on non-conformances for composite repairs and manufacturing.• Experienced in Microsoft excel spreadsheets for supply inventory and airframe panel inventory. Streamlining office efficiency in record keeping.• Stored, retrieved, and printed a variety of documents to include those requiring complex formats as graphics, tables or spreadsheets within text.• Highly efficient in mixing, thinning and application of aircraft coatings.• Experienced in the use and maintenance of spray guns and pressure pots.• Skilled at calibrating and using Fischer Scopes and wet mil gauges to determine coating thickness. • Identified damages, initiates/submits non-conformance reports and estimates repair times. • Scheduled employees on maintenance shifts using work cards to ensure that proper deadlines were met for the airframe. • Led projects and trained technicians on use of Mylar blueprints, process specifications, technical orders and released modification engineering. • Conducted daily team meetings; prioritizes/assigns tasks and addresses safety/process issues. • Ensured team members are in compliance of all security, Occupational Safety and Health Administration (OSHA) and Air Force Occupational and Health Program (AFOSH) standards. Fostering a safe and effective work site.• Maintained inventory on all maintenance related tools and supplies; coordinates with supply chain focal for replenishment.• Led boardwalk, transition gates, and quality control meetings with other employees and supervisors to motivate an even flow of productivity.

•Performed work that involved ensuring the confidentiality, integrity and availability of Xerox/Verizon systems, networks and data through the planning, risk-based analysis, development, implementation, maintenance and enhancement of information cybersecurity programs, policies, procedures and tools.• Planned and coordinated the installation, testing, operation, troubleshooting, and maintenance of Xerox and Verizon hardware and software systems.•Oversaw all customer support services, including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements•Specialized in diagnostics and repairing information technical issues for Xerox systems and Verizon cell phones.•Provided customer service and support in troubleshooting client's account and gadget issues and discrepancies. Provided documented monthly information security reports.•Ran diagnostics and troubleshot Xerox mainframe discrepancies.•Maintained Xerox IT systems through documentation, configuration, and testing.•Portal Support for upgrades, patches, and integration of the portal.•Computer Network Support Specialist - Analyzed, tested, troubleshot, and evaluated existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.•Performed network maintenance to ensure networks operate correctly with minimal interruption.•Operated with appreciable latitude in developing methodology and presenting solutions to problems.•Contributed to deliverables and performance metrics where applicable.•Researched streamlined options for problem resolution and recommendations for Xerox and Verizon clients•Ensured maintenance and connectivity of firewalls; incorporated the newest threat mitigation techniques. •Planned, developed, implemented, and administered Xerox systems for the acquisition, storage, and retrieval of data, as well as providing accurate redundancy.

•Provided bar patrons with superior service and an enjoyable, memorable experience at Twigs Martini Bar and Bistro. Demonstrated effectiveness within an intimate, upscale setting as well as a high-energy social club.•Recommended and led training on improvements to bar inventory management, precision pouring and waste reduction that were crucial to lowering liquor costs 5% at Twigs Martini Bar and Bistro.•Leveraged interpersonal skills and drink-making knowledge to cultivate a loyal clientele. Contributed to a 23% increase in weekday beverage sales and an 18% increase in weekend beverage sales at Twigs Martini Bar and Bistro.•Scheduled employee shifts to best fit the needs of the restaurant during high volume intervals as well as lower volume intervals. •Excelled at upselling customers from shelf to premium brands and high-margin signature cocktails. Helped drive average ticket increases of 15% and 17% at Twigs Bar and Bistro, respectively.•Consistently keep bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.•Created an efficient system using Microsoft excel to track restaurant inventory in order to make timely decisions on inventory ordering and management. •Kept up to date records with Microsoft office suite applications on all inventory waste and overfill to ensure fresh inventory to ensure maintained quality.