Tiffany Britton Email & Phone Number

Assistant Manager with 4+ years of experience leading and motivating teams to exceed their sales goals. Accomplished in identifying a wide variety of opportunities to increase overall company profits. Specializes in building long-term corporate and customer relationships through providing exceptional customer service. Adept at prioritizing projects and wearing multiple hats to adapt to every aspect of a business.Areas of Expertise:Account Management, Customer Service, Client Relations, Sales, Marketing, Business Operations, Employee Development, Cost Optimization, Administrative Tasks, and Team LeadershipIndustry Experience:Entertainment, Communications, Sales, and AutomotiveFeel free to reach out to me directly on LinkedIn or at britton.tiffany@gmail.com.Have a great day!

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  Assistant Manager, Business Corporate Account Manager

  Enterprise

  Sep 2016 - Apr 2020 - Freeport, Ny

  •Led day-to-day operations for one the most profitable branches in the area•Oversaw vehicle cleanliness and maintenance for a fleet of 230 cars•Simultaneously managed ~225 active rental customers. Called every customer the day after they picked up their car to ensure they were pleased with their vehicle•Achieved profit increase per vehicle by implementing several cost controls:o Underwriting and thoroughly qualifying customerso Reported all undocumented vehicle damageo Coached the sales team on how to upsell customers•Developed 8 corporate accounts, including Skyscraper Music and Perfecting Faith Church, by building relationships with each stakeholder and going above and beyond with customer service•Partnered with law enforcement to reclaim missing or stolen vehicles by reporting and filing paperwork on time, saving thousands of dollars•Hired multiple Service Agents and partnered with HR and the Branch Manager on interviews•Directed morning team meetings as well as 1:1 touch base sessions with 5 employees•Conducted career goal setting sessions and performance development meetings with employees•Successfully assisted in the internal mobility and promotion of 5 employees, including 2 assistant managers, an insurance rep, a vehicle repair and an airport program lead