Tiffany Buchanan Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

• Implementation of new and existing state-wide managed care business lines.• Led status meetings with internal cross-functional teams and external stakeholders.• Executive and client reporting.• Creation and management of company standards and best practice tools and processes.• Held risk and issue meetings for tracking and reporting.• Created and managed project SharePoint and Smartsheet document repositories.• Created/maintained workplans/schedules, Project Management plans, & subsidiary plans.• Identified and implemented process efficiencies.• Quality reviewed project artifacts.• Onboarded, trained, and mentored project staff.• Assigned to Risky Projects and Risky Project Reporting.• Developed and maintained Service Level Agreement Dashboard and Reporting tools.

Provided implementation support to the Implementation team, for state-wide managed care business lines. Executive and client reporting. Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables, milestones and business objectives. Improved project efficiency by analyzing business processes and identifying areas for improvement.

Greater Nashville Area, Tn

Presented to school children how to make musical instruments using found objects.

Franklin, Tennessee

Implementation of state-wide multi-departmental initiatives involving both internal and external stakeholders. Providing oversight of application and database customization to meet customer requirements. Process analysis and workflow design. Designing of training plans and communication strategies for new practice integration. Responsible for creating, organizing, and maintaining project documentation, to include: presentations, workplans, workflows, communication and training plans, timelines, deliverables and requirement documentation, and lessons learned documents.• Identifying and resolving existing barriers to increase workload efficiencies.• Scheduling and executing internal and external training sessions. • Leading several multi-department projects simultaneously.• Defining workflows, workplans, and timelines for small and large scale projects.• Setting and maintaining clear expectations and goals for project teams. • Planning, executing, monitoring and controlling, and closing projects.• Drafting of internal and external communications.