Tiffany Bui Email & Phone Number

San Jose, California, US

• Responsible for leading design projects and supporting a team of full-stack user experience designers at one of the fastest growing cybersecurity companies in the world.
• Mentored and grew the UX design team from 3 to 11 designers over the past 3 years as the company experienced a growth rate of 5X.
• Led the design of Zscaler's first Innovative Public Cloud Protection Product under an aggressive timeline resulting in an increase of customer adoption in our platform with 1,000+ unique users per week.
• Spearheaded and released our company's global Design System that's currently being used by 10 product designers and more than 30 UI Engineers at Zscaler, saving the company at least 10,000 collective work hours due to.
• Analyzed design system components across product suite to ensure compliance with WCAG 2.1 and accessibility guidelines.

San Jose, California, US

• Transformed the design process by organizing file structures and routine meetings with global cross functional teams which allowed multiple product designers to work simultaneously and efficiently in a single project.

San Jose, California, US

• Performed design validation on product implementation to verify consistency with current design system standards by partnering closely with UI and QA engineers.
• Tracked and collected user activity and trends through web analytical tools like Mixpanel and utilized findings in order to optimize user workflows.
• Filed a patent for a unique data visualization design that focuses on real-time traffic logs.

San Jose, California, US

• Collaborated with product managers, engineers, and cross-functional stakeholders to understand business requirements and provide creative thoughtful design solutions.
• Created responsive designs for our Executive Insights application for iPad and mobile devices.
• Designed and prototyped flows and experiences that simplified complex actions into intuitive workflows on design tools like Sketch and Figma.
• Focused on usability, accessibility, and a user-centered design approach across Zscaler's entire product suite.

• Design interactions for digital products that aid local pharmacies in providing better healthcare.
• Mock up and deliver final comps of user experiences for desktop and mobile devices.
• Create numerous iterations of designs and present various design options.
• Collaborate with various departments, product owners, and development team members to review designs that best suit business needs.

New York, NY, US

• Glidewell Laboratories:
• Redesigned internal company site to make it more user friendly.
• Conducted user interviews to identify key issues with current site.
• Performed user research using card sorting techniques to create design solutions.
• Designed low-fidelity and high-fidelity wireframes in Sketch.
• Built clickable, interactive prototypes in Marvel.

Newport Beach, CA, US

• Collaborate with subject matter experts in order to produce step-by-step work instructions that will provide a better understanding of best practiced procedures.
• Create and manage training courses in TrainCaster to ensure technicians are adhering to the most up-to-date standard operating procedures.
• Facilitate training of managers and technicians for TrainCaster's initial software implementation.

Newport Beach, CA, US

• Lead projects utilizing the LEAN and 6 Sigma methodologies in order to provide more value to customers by eliminating waste within the company.
• Value stream mapped all departments to analyze current state and future state process improvement efforts.
• Collaborated with different department heads and performed data analysis on Microsoft Excel to forecast potential company savings.

Rancho Santa Margarita, CA, US

• Designed models on SolidWorks to be manufactured
• Generated test reports and routed DCR and MRR documentation
• Performed product testing with engineers
• Assisted engineers in building part component's sub-assemblies
• Created multiple PowerPoint presentations instructing engineers on how to takeonline training programs
• Attended weekly conference meetings with team members to discuss company's goalsand important deadlines

• Actively contributed to the Design of a Dental Blood-Flow Sensing Probe with 2 otherundergraduates
• Attend weekly meetings and collaborated with the Principal Investigator and group members
• Generate creative ideas for designing an imaging device in order to measure bloodflow
• Perform experiments with the Laser Speckle Imaging System
• Learned about theoretical concepts from a mentor and practiced experiments with a clinical system
• Presented at the Multidisciplinary UROP Symposium, displaying a poster of my team's research to over a thousand guests and 300 faculty members

User Experience Design Certification Program

Engineering

Education record