Tiffany Dailey Email & Phone Number

Austin, Tx, Us

Austin, Texas, Us

Austin, Texas, Us

As a Digital Experience Program Manager I work closely with our developers to optimize and build out our marketing website. I manage our backlog, run our scrum ceremonies and report on team progress. Additionally, I collaborate with other teams like Creative Production and GTM to execute on campaigns and programs.

Austin, Texas, Us

As the Digital Project Manager at A Cloud Guru, I organize, coordinate, and prioritize resources and timing of key projects for the Digital team initiatives. I collaborate with both the marketing development team reporting to me, as well as other members in CRO, traffic acquisition, and product. I work to make the team as a whole more efficient and to better manage development-oriented projects and coordinate new campaigns as they relate to B2C and B2B initiatives.

Austin, Texas, Us

Austin, Tx, Us

As the Senior Project Manager for the Demand Generation team atSpringbox, I’ve had the opportunity to exercise my leadership skills byguiding the team in new tool adoption and process development as well astask management, risk identification and mediation.• Manage cross functional team resourcing• Create agendas and lead both client facing andinternal team meetings• Manage client expectations and budget• Propose new tools and processes to help solveissues, mitigate risk, and work smarter• Create and manage timelines across teams andbudgets

Austin, Tx, Us

Austin, Tx, Us

As the Project Manager for numerous projects at Jackrabbit, I used the Agile methodology and Scrum practices to manage cross-functional teams and client expectations. I was responsible for keeping track of client budgets, team forecasting, scrum artifacts, and running scrum meetings.

Designed, implemented, managed and measured a high performance Project Management and Delivery system:Developed systems (from strategic plan through implementation and execution) for:customer on-boardingsolution design and deliverycustomer educationinternal work flow managementongoing customer managementinternal performance management and continuous improvementSelected, implemented and trained staff on support tools (asana, close.io, proposify, google drive, slack, etc.)Continually exceeded Q/Q goal of maintaining a customer attrition rate below 3%Hired, trained and managed staff across each functional area of TheGreatOut's delivery practice including:Project Management Copy writingSocial media managementCustomer successProvided quarterly reports on costs to deliver across each functional area of the businessCreated and executed quarterly strategies around continuous improvements and gaining operational efficiencies

Austin, Texas, Us

Leading cross-functional teams including strategy, design and development.• Responsible for client relationships, accounts, and projects from the inception of a project through completion, while maintaining timelines, feature backlogs,and project scopes.• Collaboratively developing monthly reporting formats and documenting client reporting requirements and KPI's with larger analytics team.• Participated in client marketing planning and follow-through for responsive web projects.• Supporting market penetration strategy for clients with product locators or local marketing strategies using custom implementations on top of the GPO SaaS platform.• Maintaining a backlog and scheduled regular support and maintenance for the proprietary SaaS platform.• Closely managing content marketing strategy engagements including, blogging, social channels, and on-page opportunities; responsible for leading development of integrated multichannel content calendars.• Lead client onboarding sessions, weekly calls, and quarterly on-sites including multiagency cooperative efforts to support cross channel client efforts.

Austin, Texas, Us

Austin, Texas, Us

As the face of Mutual Mobile, I assisted in greeting clients, introducing candidates and addressing coworker's needs. I coordinated emails, visitors and phone calls throughout the day for an office of 250 people. I managed calendars, organized meetings, prepared conference rooms for events and addressed facility needs for over 30 conference rooms. I assisted in meeting the needs of both clients and coworkers in the office.

As a Patient Service Specialist I managed the reception area, checked in patients and scheduled appointments. I reorganized existing client files in a methodical and efficient manner, managed all patient records, and billing. I handled sensitive patient data and managed all patient billing accounts.

Charlotte, Nc, Us

Responsible for cash drawer balance with over $80,000 each day. Kept all papers and receipts organized, checked daily. Responsible for opening and closing the bank.

Faxed, filed, verified insurance, extensive organizing, hooked up patients to physiotherapy, responsible for portions of marketing, making phone calls, sending and collecting all billing information.

This is the job I held while I was studying at Abilene Christian University. Managed all student information; Made appointments, introduced tutors and clients, filed and organized paperwork, responsible for cleanliness and flow of the Writing Center.

Bachelors, English

Graduate