Tiffany Derrick Email & Phone Number

Olive Branch, MS, US

Memphis, Tennessee, US

• Managing a team of web content administrators who build, edit and maintain the employee intranet and mobile app
• Led efforts for the modernization of employee intranet to provide a more user-friendly experience, improve search functionality and increase client content governance
• Completed content audit of 7,000 pages across 270 SharePoint sites to reduce redundancy and outdated information, decreasing page count by 85%
• Managing client vendors to ensure that work is completed in a timely and effective manner
• Analyzing the effectiveness of all St. Jude internal communication channels, including an employee app, daily email newsletter, intranet sites and Yammer (employee social media channel), through internal surveys and.
• Verifying the accuracy of intranet sites and developing best practice guidelines for update schedules

Memphis, Tennessee, US

• Transitioned from contractor to full-time project manager for new and existing web content for stjude.org, our external website that attracts 50 million visitors annually
• Identified gaps and developed content strategy to reach target audiences (such as in-house and referring physicians, domestic and international patient families, media outlets, higher education students, fellows, and.
• Edited Promise Magazine, the hospital’s premier publication
• Analyzed content performance on stjude.org, develops recommendations and strategy to fulfill stakeholder objectives
• Helped lead content and website migration of the St. Jude Graduate School website migration

Memphis, Tennessee, US

Memphis, TN, US

• Managed the production of webcasts and video elements through the project’s lifespan
• Created and maintained submission templates for proposals for multiple pharmaceutical company portals
• Researched, created copy and finalized pharmaceutical proposals for submission

Memphis, TN, US

• Drafted copy and provided substantive editing of transcripts and interviews with subject matter experts
• Conducted literature searches and synthesized content to create literature reviews
• Verified accuracy of scientific data and references through thorough review process
• Developed and edited tables and figures (such as bar graphs, charts and infographics), including narration and animation instructions for online multimedia graphics
• Proofread and copy-edited projects across various formats
• Collaborated with subject matter experts as well as internal and external team members in order to finalize projects on time

US

• Collected, organized and formatted all incoming sales proposals for the Business Development team
• Maintained internally utilized databases to ensure company information remained current
• Edited and finalized pricing narratives and PowerPoint presentations for inclusion in sales proposals for multi-million dollar, national and international clients
• Ensured that an internal schedule of deadlines was consistently up-to-date
• Created content and finalized proposals for professional liability and middle market divisions
• Preserved Sedgwick’s brand integrity by reviewing marketing content before submission to all clients

New York, NY, US

• Retained all duties of the Staff Writer position in addition to:
• Organized the purchase and dispersal of corporate event tickets
• Kept an up-to-date phone directory that spanned over 200 pages as well as an administrative office phone list which was submitted weekly to the CEO for approval
• Processed orders from vendors to coordinate advertisements for approximately 150 company branches across the country

New York, NY, US

• Investigated, edited, and created copy for the bi-weekly corporate newsletter Update; The Lipman Report ®; and other brochures and pamphlets for the Marketing department
• Assisted the Manager of Publications and Chief Marketing Officer in organizing, coordinating and reporting on national conferences in the company’s administrative office in Memphis and New York Headquarters
• Assisted in the maintenance of databases containing client and subscriber information
• Compiled a comprehensive history of all published articles in the company newsletter

Cordova, Tennessee, US

• Created copy for articles featured in the summer issues
• Edited articles for the editor, copywriters and advertising departments
• Established and maintained an up-to-date database of all advertising proofs and contracts in past, current and future client notebooks

Master'S Degree, Communication

Bachelor Of Arts, English