I am highly skilled in the mortgage industry with 12 years’ experience. I was Team Lead on my previous team before I transitioned into management. I have been a supervisor for the past two years. In this time, I have been responsible for overseeing fourteen individuals on my team. All my working background has been with working with the public. As a result, I feel comfortable dealing with people on many different levels. I possess strong client relationship/retention skills. I bring a strong work ethic and excellent organizational skills to any setting. I am always ready to challenge myself.Skills• Mortgages and loans• Highly skilled in Encompass• Loan application expertise• High volume environments• Loan terms explanation• Loan documentation• Mentoring new hires• Proficient in Ca$h and Idesk mortgage systems• Loan processing management• Home loan restructuring• Loan product knowledge• Proficient in MSP