15+ years in the information technology field. Expert at providing computer and network communication services. Dedicated to resolving issues in a timely manner. Experienced at making quick and effective decisions. Proven ability to work well with individuals at all levels. Ability to work under pressure in fast-paced environments. Recognized for dedication and the ability to achieve results. Effective communication skills, both written and oral. Exceptional customer relations, data processing and customer service and clerical skills. Proficient in Microsoft Office Suite, and Active Directory. ComTia A+, Network+, Security+ and EC-Council Certified Ethical Hacker (CEH) certifications. Possess Top Secret- SCI clearance.