Tiffany Falls, Rn, Msn Email and Phone Number
Tiffany Falls, Rn, Msn work email
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Tiffany Falls, Rn, Msn personal email
Registered Nurse possessing experience working in a hospital SICU setting as well as managed care setting providing quality care to patients. Highly organized and detail oriented with expertise in patient and staff education and training. Knowledgable evidenced based standards of practice. Proficient at understanding, abiding by, and enforcing quality compliance guidelines including assisting with NCQA and URAC accreditation requirements. Skilled with providing clinical evaluation of RN staff to ensure appropriate quality standards are being met and assisting with identifying any needs for improvement.
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Rn Health Coach Team LeadCigna Healthcare Oct 2022 - PresentPlano, Texas, United States
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Rn Case Manager (Complex/Catastrophic Cm)Cigna Dec 2018 - Oct 2022Complex and Catastrophic case management
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Rn Health AdvisorCigna Aug 2017 - Dec 2018Telephonic Disease and Lifestyle management. Network steerage.
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Manager, Service Coordination (Assessment Team)Superior Healthplan Dec 2015 - Aug 2017TexasManaged a team of 14 Registered Nurses that completed in-home patient assessments for individuals seeking Star Plus LTSS waiver services through Texas Medicaid (specifically Superior Health Plan). My team covered a vast expanse of the state including Dallas and surrounding counties, Lubbock and surrounding counties and much of the Western half of the state. I provided oversight of assessments to be sure the patient was evaluated correctly and thoroughly and also worked to ensure that required turn around time and state mandated rules/regulations were followed.In addition I performed other managerial duties including completion of staff performance evaluations, interviewing/hiring new employees, staff disciplinary action, PTO and expense report requests, conduct and participate in conference calls and various trainings, maintained multiple reports requested by upper leadership, etc. -
Cardiac Clinical SpecialistNurtur Health, Inc. Jun 2013 - Dec 2015Worked in Quality department and provided input and assistance in writing/editing policy and procedures, nursing audits, etc. Primary focus was managing the cardiac DM programs. Maintain cardiac clinical guidelines and standards of care based on national evidenced based guidelines. Conduct clinical interviews with RN applicants and provide feedback to Operations managers on clinical appropriateness of these applicants. Provide cardiac clinical training and orientation to new cardiac RN health coaches. Conduct quarterly clinical knowledge evaluations and chart audits for all cardiac operations staff. Assist Quality manager with accreditation projects for NCQA and URAC as needed . Assist other departments with cardiac related projects as needed. Provide ongoing training and support to cardiac health coaches. -
Education CoordinatorNurtur Health, Inc. Sep 2012 - May 2013Train clinical operations staff on various company related topics (new hire orientation, positive psychology, poverty competency, Transforum, etc.). Write various monthly newsletters for clinical operations staff and conduct motivational interviewing evaluations with operations staff.
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Cad Rn Health CoachNurtur Health, Inc. Feb 2011 - Sep 2012Provide cardiac disease management and lifestyle education to program participants telephonically. Encourage and assist patients with behavior change and aid in promoting better communication with healthcare team through use of motivational interviewing techniques.
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Staff Rn SicuMethodist Health System Aug 2008 - Feb 2011Staff RN in Surgical Trauma ICU. Provide and prioritize immediate post-operative and on-going nursing care to high risk surgical and trauma patients in ICU environment. Collaborate with interdisciplinary healthcare team to provide complete continuum of care to SICU patients.
Tiffany Falls, Rn, Msn Skills
Tiffany Falls, Rn, Msn Education Details
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Registered Nursing/Registered Nurse -
Registered Nursing/Registered Nurse
Frequently Asked Questions about Tiffany Falls, Rn, Msn
What company does Tiffany Falls, Rn, Msn work for?
Tiffany Falls, Rn, Msn works for Cigna Healthcare
What is Tiffany Falls, Rn, Msn's role at the current company?
Tiffany Falls, Rn, Msn's current role is RN Health Coach Team Lead at Cigna.
What is Tiffany Falls, Rn, Msn's email address?
Tiffany Falls, Rn, Msn's email address is ti****@****lan.com
What schools did Tiffany Falls, Rn, Msn attend?
Tiffany Falls, Rn, Msn attended Baylor University, University Of Phoenix.
What skills is Tiffany Falls, Rn, Msn known for?
Tiffany Falls, Rn, Msn has skills like Nursing, Nursing Education, Staff Training, Health Promotion, Nursing Care, Wellness Coaching, Health Education, Employee Training, Healthcare, Wellness, Medical Terminology, Managed Care.
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