Tiffany Griggs Email & Phone Number

Atlanta, Ga

Manage all daily activities in apparel department, including selling and service, selecting and developing associates, merchandising and time and business management- Execute and maintain visual merchandising and selling floor standards- Communicate promotional event information to maximize results of each event- Identify merchandise issues and opportunities based on selling and customer feedback- Supervise, train and develop associates within a designated area- Assist SM in delivering a premium consumer and employee experience

Manage all daily activities in apparel department, including selling and service, selecting and developing associates, merchandising and time and business management- Execute and maintain visual merchandising and selling floor standards- Communicate promotional event information to maximize results of each event- Identify merchandise issues and opportunities based on selling and customer feedback- Supervise, train and develop associates within a designated area- Assist SM in delivering a premium consumer and employee experience

1170 Peachtree St. Ne Atlanta, Ga 30309

-Initiate sales contact and relationship building telephone calls to targeted prospect companies and dormant client/customer segments to build loyalty and generate future revenue. -Create client/customer contact plans based on the preferred medium as well as the frequency of contact. -Identify key individuals to build relationships for the purpose of developing and managing accounts. -Actively maintain and grow individual and company relationships by providing exceptional customer service and developing additional sales opportunities. -Conduct training needs assessments with clients/customers, research available options and recommend appropriate training solutions. -Support and actively participate in a sales integration strategy incorporating a multi-level account structure. -Maintain comprehensive product and technical knowledge using all available resources. -Contribute positively to sales team efforts by achieving related results.

Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints. Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems. Contact customers in order to respond to inquiries. Process pickup requests from customers and Territory Managers. Respond to delivery/routing questions and issues from customers. Contact all customers affected by product recalls and withdrawals. Recommend improvements in products, shipping, service, and procedures in order to prevent future problems

Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints. Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems. Contact customers in order to respond to inquiries. Process pickup requests from customers and Territory Managers. Respond to delivery/routing questions and issues from customers. Contact all customers affected by product recalls and withdrawals. Recommend improvements in products, shipping, service, and procedures in order to prevent future problems

Bachelor Of Science (Bs), Justice Studies

Activities and Societies: Lambda Alpha Epsilon (LAE)

Education record

Activities and Societies: Debate Team, Concert Band, Marching Band