Tiffany He Email & Phone Number

Sacramento, Ca, Us

Sacramento, Ca, Us

Sacramento, California, United States

-Reached out to 100+ delinquent clients to provide financial solutions using the RMC account management practices, aiming for the goal of keeping the branch’s delinquency rate under 5%.-Closed loans under the supervision of managers; pulled the clients' credit reports, and verified the information of the clients to reason their stability and ability to qualify them for the loans.-Assisted marketing campaign; reached out to people who cashed out a convenience check from the central company to convert them into the branch’s loan portfolio and enhance profitability.-Subject matter expert in RMC personal loan product offerings; uses knowledge to present loan solutions to current and potential customers that help them achieve their financial goals.-Offered clients consolidation plans; explained to clients their payments and savings based on each plan.

-Supported students who desire to go to college.-Engaged students in academic learning by facilitating Socratic seminars, and directing students to critical thinking.-Presented about colleges, giving insights into financial obligations and personal experiences. -Involved in recruitment tabling at college events with over 800 students, informing more people about the mission of the organization.

-Coordinated and supervised the day-to-day activities of the youth center-Guided the newsletter and outdoor project teams-Checked students' grades and assignments and communicated with online tutors to offer individualized support to students-Hosted online tutoring sessions for students unable to be in person-Collaborated with designing summer curriculum for K-12 students and English learners, integrating different contents from the school curriculum

Sacramento, California, United States

-Taught 7th Grade Math, making adoptions to lesson plans and teaching strategies to ensure the highest level of classroom engagement; there was a 24% increase in students' math scores. -Co-led an advisory of 10 students, boosting students' academic engagement, and organizing group activities and performances for weekly events.

Sacramento, California, United States

-Assisted a marketing project partnered with Dineline Marketing, taking photos for advertisement, designing flyers using Canva, and updating the sales data; Mother’s Day promotion contributed to a $20,000 increase in revenue. -Contributed insights in meetings; assisted in implementing a new store system by rewriting, translating, and communicating the store policy with the rest of the staff; made staff training more efficient.-Increased retention rate; resolved customers' complaints

-Multi-tasking in a fast-paced environment, serving as a cashier and counter helper-Demonstrating excellent customer service -training new staff

Sacramento, California, United States

-Completed a team project on climate change; surveyed over 60 youths, interviewed the lead of Interim Climate Action, and created a billboard and a video. -Wrote the staff report and presented the final project to the city mayor. Spread awareness preventing climate change to enhance community engagement.