・Co-lead a semesterly dance showcase featuring over 300 dancers in student-choreographed pieces.・Collaborate with a team of directors to manage weekly rehearsals and oversee all aspects of production, ensuring a seamless and engaging performance experience・Opener coordinator for showcase, leading the design and execution of the opening piece・Manage open classes by coordinating with teachers, scheduling spaces, and creating promotional content・Moderate DS Instagram presence as PR lead・Assist with budget-related tasks, including handling reimbursements and paying partners

・Support business side of Open Gym app development by coordinating with Engineering, Design, and Product teams, managing over 30+ tasks and project timelines per semester to deliver a working product for CMU community・ Collaborate with CMU advisors and administrators to implement and enhance product features for Open Gym・Communicate clearly with stakeholders to set marketing goals and expectations

・Generated 100% customer satisfaction rate by streamlining direct entry of orders into a POS computer system and promptly resolving customer concerns・Developed and implemented new marketing and sales plans online through Google My Business, Instagram, and Grubhub, which boosted searches by 30%, customer reviews by 195%, and customer satisfaction by 65% since 2018

・Provide strategic consulting services to external organizations, specializing in marketing strategies to enhance customer acquisition and engagement・Delivered strategic marketing consulting to Pendulum (AI-Powered Startup) through customer acquisition efforts, including developing 6+ personalized email templates weekly with Figma, outreaching to over 60+ potential partnerships per semester, and creating LinkedIn mockups and content calendar – resulting in an extended partnership from Spring 2024 with Pendulum CEO

・Conducted research on potential speakers for CKC’s Empowering Entrepreneurs series ・Marketed CKC’s mission to over 500 potential speakers and successfully invited 3+ speakers

・Managed 150+ daily calls as the 1st point of contact, resolving inquiries, providing procedural information, and directing callers to appropriate resources, enhancing court accessibility and service coordination・Streamlined process to effectively organize inventory and mailing supplies

Clerical Assistant・Assisted with administrative and basic bookkeeping duties, such as database managementSupply Researcher・Consulted and negotiated with material stock companies to increase inventory and drove down purchase cost

・ Oversaw food pantry daily operations, including sorting, organizing, and distributing food donations to over 100 recipients a day・Contributed to a campaign that grew WLG’s mission awareness in its community by 15% by creating customized design posters, videos, and Facebook ads

・Helped create and curate content relevant to D&S Agency’s mission and clients・Assisted in editing high-end marketing materials・Maintained D&S Agency’s presence on various social media platforms/develop and expanded community