Tiffany Locklear Email & Phone Number

Columbus, Ohio Area

Responsible for managing and overseeing the successful completion of each Owner trip. Research Owner requests and identify appropriate options to meet their needs. This includes preparing the itinerary to include documentation for all new reservations, confirming both arrival and departure reservations with the Owner, verifying catering requirements, ground requirements and ensuring all special requirements are correct. Serve as a single NetJets point of contact for the Owner. Always provide timely, accurate, and complete communication with a focus on creating unique, memorable, and personal travel experiences. Work with various stakeholders in their specific areas of expertise to create a seamless travel experience for each Owner. Understand and explain basic contractual limitations, aircraft and airport limitations, Federal Aviation Regulations, and other potential impacts to the Owner experience. Being a personal aviation adviser to each Owner.

Columbus, Ohio Area

Provided instruction in Oral Communications, Public Speaking, Written Communications, Ethics, Professional Development, Economics, Human Relations, and Report Research. § Taught material from approved curriculum and developed daily lesson plans to include instructional aides.§ Developed daily lesson plans to include instructional aides; assisted students with questions regarding material.§ Participated in school retention initiatives by maintaining productive contact with students and offering assistance to absent students. § Participated in department curriculum meetings and advised students in matters related to academics, attendance, and behaviors; reported student grades and attendance in accordance with school policies.

Assisted students in learning subject matter and/or skills that are required for scheduled lessons and to provide meaningful instruction for assigned classrooms.§ Reported to school office at beginning of school day to pick up required materials/schedule of classes and at the end of the school day to return materials; Follow sign out procedures as prescribed by the principal.§ Created a classroom environment conducive to learning and appropriate to the maturity and interests of the students; employed instructional methods and materials most appropriate for meeting lessons.§ Guided the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons, units, or projects assigned.

Collaborated with card members to verify charges and prevent fraudulent occurrences on credit accounts. Contacted card members to verify and authorize charges, interviewed card members and merchants relative to unauthorized account activity, processed and investigated possible leads and developed leads for suspect identification.  Elevated team productivity via coaching and mentoring by 40%; contributed to project focused on development of specialty fraud team. Selected and trained to administer Davox auto dialer system; improved performance by more than 45%. Reviewed fraud reports to verify identity theft and generated case reports involving suspects and losses; collaborated with law enforcement agencies to gain restitution and file charges against offenders.  Trained new hires; recorded and entered team and individual statistics into database. Participated in mailer allocation and accepted incoming telecommunications for customer services. Contributed as subject matter expert and appointed with supervisor duties over seasonal units.

Bachelor Of Science - Bs, Human Resources Management/Personnel Administration, General, 3.5

Completed a subsequent BS in Human Resources Management

Masters, Marketing & Communications

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services, 3.5