University System – Power BI Developer - Developing strategic and operational Power BI dashboards that will focus on student retention, graduation, and financial aid as well as overall USG human resources and finance insights- Manipulated multiple data sets with over 20 million records of data to create an extensive data model that will allow users to easily analyze data from multiple institutions

University System – Business Analyst (3 months)- Led data discovery and roadmap development for the creation of system’s executive dashboards that will aid the decision- making process for the system leadership and formed the foundation for a longer-term analytics strategy across the System- Facilitated UX design workshops for the system's C-suite leaders for the development of the strategic and operational dashboard wireframesResearch Institution – LMS Data and Reporting Lead & Project Manager (14 months)- Led Data and Reporting workstream for Canvas Learning Management System project which served 65,000 students, faculty, and staff- Developed the workstream end-to-end from ideation to implementation by developing roadmaps, implementing analytical processes, creating proper data governance, and providing overall project management- Managed a team of three data engineers and developers, provided structure, and oversaw the development of over 35 dashboards and analytical reports used to inform decision-making- Drove communication with C-suite academic leaders by conducting analytics requirement gathering sessions, weekly touchpoints with the EDO, and providing daily status reports to project owners, including CIOCommonwealth – Analytics Lead (3 months)- Led analytics team in the design, development, and deployment of two Power BI dashboards for a Commonwealth Workforce Development System- Drove the design and development of the Power BI dashboards by facilitating design sessions, corresponding project progress and objectives with clients, and establishing internal project workflows- Oversaw System Integration Testing (SIT) and User Acceptance Testing (UAT) process by executing testing scenarios, triaging identified defects, and assisting testers through daily technical support calls- Trained leadership staff on the features and functionality of Power BI and established a Power BI Administrator and User Guide to assist clients with dashboard deployment

- Collect, clean, load, and report accurate, timely, and comparable information on the performance of various state and federal programs particularly the performance and progress indicators required by the Standards for Accrediting Virginia’s Public Schools (SOA) and the Elementary and Secondary Education Act (ESEA)- Implement quality management-approved solutions to complex education reporting requirements

- Analyze both qualitative and quantitative student academic and interaction data to find best interventions and solutions for leadership and advisors utilizing Microsoft: Access and Excel- Create, manage, and maintain all metrics dashboards, scoreboards, and data visualizations/ reports for agency - Consistently track and manage students’ academic achievement progress by building a feedback repository to benchmark performance against other participants while analyzing outliers and communicating results to leadership to proactively engage in signal response- Deploy Data Wrangling techniques to extract, explore, clean, and manage voluminous sources of student Data using SQL to query the organization’s Microsoft Access Data Base Management System (DBMS)- Create a data framework utilizing business intelligence and data analytics to advance my organization’s processes, services, and performance by engaging the organization to use data driven decisions- Utilize analytical techniques to create and provide data reports, statements, recommendations and other information reflecting the interrelationships between students, leadership, program integrity, and return on investment- Provide one-to-one advising for academic, adjustment, financial, personal, and social issues to a caseload of more than 280 students in college and in alternative postgraduate tracks

- Created metrics, goals, ad-hoc reports, dashboards, and data visualizations for leadership to facilitate decision support utilizing Tableau in lieu with our IT staff to initialize Tableau server for dashboard sharing- Analyzed trends, methods and developed recommendations for leadership staff to create best practices for student interactions and services- Created and distributed agency-wide performance reporting on anomaly detection response via use of statistical process control (SPC) to inform the Program Coordinator and Vice President when processes were beginning to go out of their control tolerance- Gave oral and visual presentations to professional and executive level staff pertaining to new insights discovered from data analysis efforts

− Established, developed and built the capacity for youth mentorship program for Norfolk Public Schools (NPS) and increased the number from 12 to 330 mentors and sponsors.− Implemented sponsorship recruitment through marketing analysis for the Dare to D.R.E.A.M. sponsorship program through NPS by utilizing SQL to extract data from school districts reporting systems concerning historic sponsors. − Recorded, collected, and analyzed data in collaboration with stakeholders to create best practices for mentoring within the district

− Planned, implemented, and conducted educational and developmental activities for the children’s services program based on children’s emotional, educational, and social interests and needs − Served as a liaison to community efforts related to services for youth to include participation on specialty committees, initiatives, coalitions, and work groups related to positive youth development activities− Implemented crisis intervention for children and adolescents who were displaying troubled behaviors based on personal assessments

- Assisted college students with a diagnosed learning disability in an entry math course designed by Educational Accessibility. - Constructed and implemented effective mathematics classroom lessons for a two semester length classes of fifteen students. - Created individualized remediation instruction including for each student’s unique learning and strategic needs. - Researched innovative and academically proven strategies that would best allow a student to become successful in mathematics. - 90% passing rate of all students who were under direct remedial instruction