Tiffany Pullen Email & Phone Number

Educate the customers to do the right thing financiallyOpen accountsRun teller window, process daily branch settlementCommunity outreach activitiesDetermined and ordered currency to support banks daily operations

Question and record clients current living situationsReview cases to see if they meet guidelines for assistance Act as an advocate on the clients behalf to prevent homelessness Research different avenues for clients to help prevent future problems Offer suggestions on different agencies or support groups for clients

Managed and trained a team of 5 tellers and 1 personal banker in sales and customer service Led team in operational excellence, to ensure compliance with corporate requirementsManage the banking center's non-credit losses and coached tellers to higher performance levelsEvaluated and assisted in managing sales team to ensure sales goals were meetManaged the banking center in the absences of the branch managerAided multiple banking centers to ensure compliance with operations guidelinesConducted branch meetings, provided and demonstrated 360-degree coachingDetermined and ordered foreign and US currency to support daily operationsOpened checking, savings, and online banking accountsPerformed customer needs assessments, financial check-ups, and sat in on mortgage closingsAssisted in the hiring process