Tiffany Render Email & Phone Number

Lafayette, Louisiana Area

Recommends and coordinates the insurance and potential financial assistance options available to kidney dialysis patients in coverage area.Supports FMCNA’s mission, vision, core values and customer service philosophyMeets regularly with dialysis patients at the clinic(s) in the assigned area to educate and coordinate insurance options:Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs and COBRA)Ensures patients have followed through with the application processObtains premium statements and signatures from patientsDiscusses situation and options if employment status changes or other situations changeCompletes and follows up with paperwork when claims are disputed for non-paymentCollects necessary documents to completed initial and annual indigent waiversDiscusses insurance options when insurance contracts are terminated.Determining Medicare eligibility by meeting with the patients and contacting local Social Security offices to verify eligibilityDiscussing the Medicare application with eligible patients and assisting with the application processActing as liaison between the patient and the local agents for Medicare terminations and re-in statementsCompleting the annual open enrollment and Medicare reinstatement papers with the patientsTrack 30-month coordinator period each month for those patients on employer Group Health Plans to ensure Medicare will be in place once coordination ends.

Lafayette, Louisiana Area

• Assistant with the management of 2000+ investment accounts with assets totaling $88 million. • Organized and maintained all client files and updated each file as required.• Responsible for answering all incoming calls resolving and referring a range of administrative problems and inquiries.• Distribute/Process all incoming mail correspondence and distributing to the appropriate personnel.• Prepare and verify all demographic/ financial data on new investment applications prior to submission /processing.• Track all pending business request on spreadsheet, give status updates during weekly meetings with management.• Update all demographic changes to existing/ new client files and notify appropriate investment company of changes.• Scan and upload all documents in electronic client database.• Ensure safe and secure disposal of all records containing personal identifiable information (PII). • Generate life insurance quotes for numerous carriers base on client financial abilities. • Monitor multiple Attending Physician Statement (APS) request from numerous insurance carriers, follow-up with Medical Records Offices to ensure timely processing.• Maintain detailed calendars of appointment schedules for business meetings, conferences, and special events using Smart Office (Ebix CRM).

• Rotates through different departments in the facilities to gain knowledge of daily operations• Assist Dining Services with meal planning for over 500• Prepared employment documentation for new employees • Worked in Development Office on Donors appreciation program• Conducts account reconciliation for monthly purchases made by each department• Chaperons Adult Daycare clients on daily center activities for social enrichment

Richmond Heights, Oh

• Provided administrative and clerical support to include scanning, indexing duties for 1765 pension plans with approximately 200K participants• Established and maintained files according to Pension Benefit Guarantee Corporation (PBGC) procedures and policies through Spectrum, IPS Viewer• Resolved problems and provided solutions to ensure quality control, high performance and continuous workflow of Electronic Automated Letter Generator (eALG) letters• Ensured timely and accurate processing of correspondence and documents submitted by participants

Multiple Locations

• Managed all administrative operations in support of 5 cadre members and over 50 officer candidates• Monitored comprehensive enlistment and commissioning programs required for appointment in the Air Force• Coordinated over 200+ cadets personnel actions from Freshman to Senior year in College • Updated office record system to new Electronic Records Management Program (ERM) • Spearheaded all administrative and personnel cadet updates via the Web Intensive New Gains System (WINGS)• Provided administrative support and served as the Workgroup Manager for 150 personnel military and civilian• Controlled the flow of incoming and outgoing correspondence• Coordinated and implemented records maintenance and disposition procedures• Developed visual aids for staff meeting and operational briefings• Prepared travel orders for Wing Commander and staff