Tiffany Ritter Email and Phone Number

HR Business Advisor directly supporting c-suite senior leaders and their global organizations, by providing strategic HR partnership. Current client coverage of over 5,000 employees.• Trusted advisor and member of the business Leadership team, driving people practices including recruitment, talent management, leadership development, succession planning, performance management, compensation, employee engagement, diversity and employee relations investigations • Leader of a global cohort of HR Business Partners and center of excellence partners, accountable for HR support to a global business • Drive diversity, equity and inclusion practices, including building retention strategies, career development and mobility opportunities, in partnership with center of excellence colleagues • Significant experience partnering with businesses to manage location strategy initiatives including entering new locations and talent markets and exiting non-strategic locations • Collaborate with Learning and Development organization to develop a diverse set of leaders through individual training and team development activities • Subject matter expert engaged in user-experience testing of enhanced HR systems

HRBP for multiple businesses within the Corporate Sector’s Chief Operating Office. Provided strategic HR partnership to csuite senior leaders and over 2,000 employees.

Program manager accountable for end to end execution of the firm’s only entry level rotational analyst development program, including a strategic Program redesign in 2011/2012, in partnership with business leaders, to redesign the Program structure to better align with business priorities, talent gaps and succession needs; managed to Program’s $15MM budget• Developed and implemented a Training and Development strategy for the Program; collaborated with vendors on the creation of new functional skill training content and ongoing professional development curriculum • Partnered with campus recruiters to develop program descriptions and interview questions, built out campus interview teams; completed hiring decisions and role placement annually for ~175 Interns and Analysts • Drove strategic initiatives to change and grow Program size and scope (41% growth in 2015) and enhanced recruiting, training/development and expanded business engagement • Led Program team through hiring in 4 strategic US locations, annual role identification of 300+ positions, ~50post program opportunities, performance management and compensation planning for all Analysts • Ensured that best practices were leveraged across the Program’s global footprint in EMEA and APAC • Provided career coaching and development support for 100+ Analysts to improve performance and maximize contributions. Nearly 100% of Analysts are hired at Program end.

Public Sector Receivables, Operations Business Support Manager• Manage training, operational control, analysis & reporting, billing, and security & clearance personnel team (12 total employees)• Led global committee to develop and implement a new recognition program across Treasury Service Operations, a program that spans across 8 lines of business and 38 countries for a global staff of 8000+ employees. • Facilitate projects, initiatives and executive reporting for Public Sector Receivables• Manage support team strategy and execution in key business implementations (training, reporting and clearance initiatives)• Achieved $170k in savings for 2010 through efficiencies in capacity management of Business Support team• Developed and implemented Divisional Operating Plan and Scorecard • Developed Financial Training program for Government Division managers/supervisors, implemented by trainers

Business Support Manager, Brooklyn Wholesale Receivables-Chief of Staff for Brooklyn Operations, a site of 650+ staff- Led management team in monthly Business Reviews, weekly leadership meetings and reporting- Key partner in development of strategy, structure and staffing of Brooklyn operation and operational goals- Developed site strategy and execution of Business Continuity plans and testing for six Ops platforms -Responsible for $48,000 savings YTD in 2007 through site efficiencies in management and operations, influenced an additional $120,000 saving YTD through OT reduction and technology (EUCS) system usage-Planned and flawlessly executed $2MM site expansion project to relocate operations department -Managed team of up to eight analysts with diverse priorities and primary responsibilities including data security, audit preparation, analytical reporting, migration preparation and financial tracking•Budgeted and forecasted financials and volumes for two businesses totaling $36MM in total projected 2007 expenses and 44MM items in total projected volumes, both with 2% goals -Organized and facilitated Leadership team talent reviews for 70+ employees- Facilitated communication and teamwork workshop at three leadership off sites (approx 40 participants)- Lead for Brooklyn Operation Bank of New York Conversion strategy - BAU migrations: migration staff reallocation, development and facilitation of the instruction scrub process and executive management presentations-Managed site projects, executive visits, -Coach/mentor employees ranging from front line associates to VP level and peers

-Managed teams ranging from 4 to 25 people, exempt and non-exempt employees and analysts-Forecast $10 million budget and 10 million item volume forecast for site within 2%, yielding saves to budget-In-sourced Regulus Retail business by implementing and introducing bank culture, operational practices, reporting -Responsible for Regulus audit preparation and managed audit issue remediation throughout 2006 and 2007-Experience in interviewing, hiring, staffing plans, capacity planning and reductions in force-Introduced and successfully established high performance culture (employee engagement) to site of 300 employees -Managed migration strategy and changing business structure due to reallocated volumes

Rotated through business units and obtained a high level overview of banking operationsApplied consultative approach to projects resulting in efficiencies and savings against budgetDeveloped and implemented projects in various business units Participated in leadership training courses and talent management activities

Developed and Managed Summer Recruiting program for Office of Admissions and Records Oversaw 20 Tour Guides during school year and summer break Facilitated Admissions presentations to prospective students and families (up to 300 participants at a time) Recruited and interviewed Tour Guides