Tiffany S. Email & Phone Number

Washington, United States

Interact directly with customers throughout all phases of the sales process. Responsible for identifying a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish.

Sumner, Washington, United States

Provides clerical, administrative, and general office support to the Director of Operations and HR Manager overseeing a high-performing management team. Manage scheduled meetings, conferences, and events. Purchases, supplies, and coordinates equipment for the team. Preparing reports and coordinating projects. Support onboarding for new hires and maintain employee files. Support to the other manager and team as needed. Proficiency skills with Microsoft Office, PowerPoint, Word, Excel, and Canva.

Highly detailed Executive Assistant providing support to the CEO and team of 313 agents located throughout the United States. Managed and oversaw a variety of complex, confidential, highly analytical, and technical activities while supervising a dynamic and focused administrative support team in the fast-paced financial industry. Provided highly detailed resource scheduling, and coordination of all team training and activities. Developed SOP for a multitude of the company’s operations such as onboarding, and training programs for all licensed as well as unlicensed agents. Prepared and managed leadership team and board member meetings, agendas, and OKR’s. Oversaw processing and production of business reports for CEO and manage accounts and project tracking for all licensed agents.

Operation Manager of top-performing home warranty service maintenance teams, ensuring exceptional customer care and service. I possess a wide range of experience and a wide breadth of experience in management, budgeting, goal setting, and performance tracking. I strive to enhance the customer experience, response strategies, create innovative new processes, and managing the overall customer experience to maximize loyalty, productivity, and growth.I am a highly motivated self-starter who takes the initiative to manage projects and achieve key metrics and delivering on time while remaining flexible to changing priorities; assists executives with meeting and exceeding OKR’s and professional goals.

Managing Partner: Property Management & Wholesale Real Estate business, focused on Residential, Commercial, and HOA Communities. Managed up to 300 doors, full spectrum management of properties, marketing, vacancy management, contract negotiations, tenant retention, financial projections, budgeting and management, as well as ongoing and emergency maintenance of all properties from landscape, appliances, paint, and MEP repairs to full remodels and proving construction management services. Involved in wholesaling 1000+ deals to help owners build rental portfolios. Managed 33+ vendors, subcontractors, and employees as well as oversaw daily operations, created and implemented policies and procedures manuals to allow growth and development. Sold business in 2019 to a National Corp.

Real Estate Investment portfolio of short-term and long-term rentals. Lease up rentals for investors, wholesaled property to investors as turnover properties, or fix and flip while building my own real estate portfolio which I still oversee the management of.

Mortgage Company, Refinance Team Client Coordinator. Assisted with processing refinance loans. Prospects with a current loan on properties would come through, I would collect the required information for the loan, run credit, order the appraisal, run DU, send rates to the borrower, and send all information to the broker when the loan was approved to go through.

Retail furniture store, Layton, UT. Started as an assistant manager, in Feb 2009 took the position at Fashion Place Mall, Sandy UT as General Manager. Oversaw all staff and team members working at this store location, hiring, training, and scheduling. I was responsible for all store financial goals, reports, inventory, and products as well as all aspects of customer service for this store.

I was a Senior Associate who assisted people in building wealth with mortgages, real estate, and life insurance investments while building a team. Created and provided presentations to clients and ran the product analysis demo with financials with a goal of selling beneficial products to clients

Bachelor'S Degree, Families Study Psychology

Activities and Societies: Bachelor Degree in Families Study Psychology with internship of 90 hours

Associate'S Degree, Business Management, Sales & Marketing

Activities and Societies: Marketing course: Distribution Principles and Fashion Merchandise. Internship summer 1999 Member of DECA and DEX.