Tiffany Stevens Email & Phone Number

Ramsey, New Jersey

Ramsey, New Jersey

Work closely with Sales and Business Managers, loading deals and reporting sold vehicles (RDR).

Prestige Bmw/Mini

Responsible for getting in contact with all customers in lease end status, assisting with their pending lease terminations, scheduling appointments to discuss their lease end options with Client Advisors and pre-inspect their vehicles to inform them of any chargeable damage. Contact clients to schedule appointments for inspections and Client Advisors.Inspection physical damage on lease returns.Retained 85% of our previous customers.

Managed Lease end portfolio, contacted customers and advised them on lease end options. Performed lease end inspections on the vehicles.

Assisted the Sales Manager in maintaining the largest BMW inventory in the region, contacted other dealers to execute the swaps, and billed the swaps to complete each transaction.Prepared and processed the paperwork for each trade for our corporate office.Maintained relationships with other dealers to continue to follow up and trade.Ability to use Reynolds & Reynolds to complete transactions.

Responsible for answering every phone call to the dealership, greeting every customer that enters the store, offering refreshments, and answering any general questions.Answer busy phone lines and transfer callsGreet and direct customers upon entry in the dealership.

Responsible for answering all calls to the dealership, transfer all calls to their departments and handled all money transactions.Answer multiple phone linesHandled all cash, check, and credit card transactions

Bachelor Of Science - Bs, Business, Management, Marketing, And Related Support Services

Activities and Societies: Track & Field

Bachelors, Management, Marketing

Activities and Societies: Womens Track & Field team