Tiffany Sutton Email & Phone Number

Glen Burnie Regional Library

• Provide outstanding customer service via phone and email• Coordinate between Repair Department and Customer Service • Cover administrative duties to aid customer service, including refunding customers, assessing backorders, and facilitating shipping investigations• Provide training to co-workers in administrative duties• Maintained Knowledge Base by creating articles detailing and evaluating current procedures; developed new procedures

San Antonio, Texas

• Conduct three study sessions per week to promote excellent study habits• Market study sessions to 300 students by addressing students before class• Utilize various study strategies to assist students in achieving their academic goals

San Antonio, Texas

• Certified in CPR/AED and First Aid• Provide customer service to gym patrons via phone and front desk• Conduct gym tours upon request

San Antonio, Texas

• Certified in CPR/AED and First Aid • Set up and supervise Club Sports practices and matches • Documented and organized student confidential forms and releases

Orlando, Florida

College Internship Program• Trained in cash handling and deposited daily profits averaging $10,000 or more• Utilized American Sign Language to assist guests• Served hundreds of guests a day from diverse cultural backgrounds