Verified new patients' eligibility status with Medicare, Medicaid and commercial insurance. Verified insurance changes for existing patients. Requested, and followed up on insurance referrals. Produced weekly spreadsheets to document insurance referrals requested, pending and obtained. Identified and researched payment discrepancies. Verified patient credits and balances with billing department.Requested refunds to be set up from billing department for patients.Followed up with patients on past balances due. Worked with clinical staff and medical professionals regarding patient verification.Reviewed patient demographics for errors and discrepancies.Assisted managers and supervisors in various projects.

Scheduled patients.Checked in patients.Obtained copays and fees due.Faxed documents.Answered phones.Administered visual field tests to patients.Dialted patients' eyes prior to any testing if needed. Input testing info for doctors prior to exams.

Produced weekly reports and spreadsheets.Worked with clinical staff and medical professionals regarding patient verification.Ensured admission documents and medical records were correctly completed and signed.Reviewed patient demographics for errors and discrepancies.Verified new patients' eligibility or claim status with Medicare, Medicaid and commercial insurances. Verified insurance changes for existing patients and sent to team for re-verification.Obtained prior authorizations and referrals for medication and outpatient procedures.Identified and researched payment discrepancies. Assisted managers and supervisors in various projects.Monitored and documented daily insurance changes made by verification dept.

Assisted pharmacists with dispensing prescriptions in large volume pharmacy. Prepared medications such as emulsions, liquids, powders and ointments.Hand counted control medications, measured liquids and reconstituted antibiotics.Stocked shelves and checked for expired medications.Reordered medications for inventory. Resolved insurance rejections and other billing issues.Communicated regularly with physicians, nurses and insurance companies.Receptively answered customer questions and operated cash register.