Tiffany Amber Espinal Email & Phone Number

Astoria, Queens

Freeport, New York, United States

· Hired as BDC representative then due to media expertise was promoted as Social Media Coordinator for South Shore and their partner dealership CarLux.· Controlled 4+ social media platforms by creating, editing, posting and engaging with video and photo content to increase brand awareness and sales.· Developed marketing strategies such as creating giveaways through advertisements to increase engagement and audience.· Implied trending knowledge base and strong understanding of social media platforms, including Instagram, Facebook, and TikTok.

College Point

· Elevated brand recognition through active participation in high end events, where I promoted the company through advertising, giveaways, and creating relationships with new clients.· Organized current leads, sales activities, and prior client engagements within our CRM database software to ensure data accuracy and accessibility.· Utilized Canvas graphic design platform to create compelling photo and video advertisements, effectively boosting brand visibility across multiple social media platforms.· Generated innovative ideas for brand promotion through creative brainstorming, such as developing social media campaigns, hosting unique and interactive virtual events within multiple car dealerships.

Ozone Park

· Utilized CRM software to maintain detailed client records, track progress, and schedule follow-up sessions, ensuring a consistent training experience, resulting in increased client satisfaction and sales.· Boosted gym membership sales through organizing and leading group fi tness classes and workshops on various exercise and wellness topics.· Developed relationships with clients to personalize fitness assessments, workout plans based on fitness levels, age groups, and health conditions to meet each individual's unique goals.· Participated in seminars and meetings to learn new training methods and techniques, to apply the knowledge within future training sessions.

Queens, New York, United States

· Assisted an average of 40 customers per day in providing product recommendations which have generated a total of $7K in additional revenue a month.· Exempli ed outstanding customer service skills by effectively assisting and resolving customer inquiries and concerns.· Developed and implemented a new sales strategy, resulting in a 10% increase in sales within a week.· Applied extensive product knowledge to offer informed recommendations and propose upsells to both customers and existing.· Trained and mentored new sales representatives.

Purchase, New York, United States

· Actively contributed to weekly leadership team meetings by not only participating but also taking the initiative to generate agendas, record minutes, and follow up to ensure effective communication and progress. · Served as the central point of person, facilitating seamless communication and collaboration among executives, employees, clients, and external partners· Effectively used strong communication skills to prepare and deliver reports to senior staff members and board members at SUNY Purchase, of vital information.· Received positive feedback from meeting participants for my ability to discussions and deliver concise meeting minutes, contributing to clarity and accountability

Westchester County, New York, United States

· Cross-sell beauty products, when appropriate (e.g. serums, body lotions and hair care products)· Identify customer needs and recommend cosmetics and skin care products based on their preferences· Helped clients find products they’re looking for in our store· Ensured proper presentation of products on shelvesExplained to customers how to use products they’re interested in buying

Bachelor Of Arts - Ba, Communication And Media Studies

High School Diploma, Communication And Media Studies

Activities and Societies: Track & Field, Lacrosse, PBIS