• Established a close working relationship with caregivers to facilitate urgent scheduling• Assisted with complaints/concerns and provided feedback to appropriate personnel• Verified, updated and corrected patient-related information including registration and referrals on a daily basis.• Training new employees on multiple medical programs and data entry software.• Working with intake and marketing staff to coordinate admit referrals daily.

• Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues. • Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.• Plan and develop curricula and materials for training programs and conduct training.• Interpret and explain human resources policies, procedures, laws, standards, or regulations.• Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.• Manage schedules and set dates, times, and locations for meetings and appointments.